Are you looking for a Receptionist job in Mpumalanga? IIE Rosebank College, part of the ADvTECH Group, is currently recruiting a Receptionist for its Nelspruit Campus. This is a permanent position ideal for individuals who are professional, organised, and passionate about providing excellent customer service in an educational environment.
If you have Grade 12 (Matric) and experience working as a receptionist or administrator, this could be an excellent opportunity to join one of South Africa’s leading private higher education institutions.
This guide explains everything you need to know about the vacancy, including the requirements, responsibilities, and how to submit your CV successfully.
IIE Rosebank College is part of the ADvTECH Group, Africa’s leading private education provider. Established in 1909, the institution has grown into one of South Africa’s largest private colleges, with more than 30,000 students studying across multiple campuses nationwide.
Rosebank College is committed to academic excellence, innovation, and student success, offering employees the opportunity to work in a professional and supportive educational environment.
About the Receptionist Position
The Receptionist serves as the first point of contact for students, visitors, parents, and staff. The successful candidate will provide professional front-desk services, answer telephone calls, manage administrative duties, and help ensure the campus operates efficiently.
This role is ideal for someone with excellent communication skills, strong organisational abilities, and a passion for delivering outstanding customer service.
Key Responsibilities
As a Receptionist, your duties may include:
Front Desk Services
Welcome visitors professionally.
Direct visitors to the appropriate offices.
Maintain a clean and welcoming reception area.
Offer refreshments to visitors when required.
Telephone and Communication
Answer incoming calls promptly.
Transfer calls to the correct departments.
Take accurate messages.
Distribute messages to staff on time.
Respond professionally to email enquiries.
Administrative Support
Perform general administrative duties.
Scan, photocopy, and file documents.
Maintain office expense records.
Assist with petty cash administration.
Keep records organised and up to date.
Office Support
Order office stationery and consumables.
Arrange office supplies and equipment.
Assist with event planning.
Coordinate with on-site cleaning staff to maintain reception areas.
Handle ad hoc administrative requests.
Health and Safety
Follow health and safety procedures.
Maintain professionalism at all times.
Support a safe and organised working environment.
Minimum Requirements
Applicants should have:
Grade 12 (Matric).
A Higher Certificate or equivalent qualification in Office Administration (advantageous).
1 to 2 years’ experience as a Receptionist or Administrator.
Computer literacy.
Excellent communication skills.
Experience within a higher education institution will be an added advantage.
Skills and Competencies
Successful candidates should demonstrate:
Excellent customer service skills.
Strong verbal and written communication.
Time management.
Attention to detail.
Organisational skills.
Ability to work under pressure.
Teamwork.
Professionalism.
Adaptability.
Knowledge of the South African higher education system and regulatory framework will be beneficial.
Working Hours
Working hours are generally:
Monday to Friday
08:00 to 17:00
Working hours may vary depending on operational requirements and allocated duties.
Why Work for Rosebank College?
Joining IIE Rosebank College offers several benefits, including:
Permanent employment.
Opportunity to work for one of Africa’s leading private education providers.
Professional and supportive working environment.
Career development opportunities.
Valuable experience within the higher education sector.
Opportunity to contribute to student success and academic excellence.
How to Submit Your CV
Applications should be submitted through the official Rosebank College Careers Portal before the closing date.
Step 1: Prepare Your Documents
Before applying, ensure you have:
Updated CV.
South African ID.
Grade 12 (Matric) certificate.
Higher Certificate or Office Administration qualification (if applicable).
Additional qualifications or certificates.
Contactable references.
Step 2: Update Your CV
Your CV should clearly highlight:
Reception experience.
Administrative experience.
Customer service skills.
Telephone and switchboard experience.
Computer literacy.
Office administration skills.
Employment history.
Contact details.
If you have worked in a school, college, university, or training institution, be sure to include that experience.
Step 3: Complete the Online Application
Fill in all required information carefully, including:
Personal information.
Contact details.
Educational qualifications.
Employment history.
Skills and experience.
Ensure all information is accurate before continuing.
Step 4: Upload Your CV
Upload your updated CV and supporting documents through the online recruitment system.
Before uploading, ensure your CV is:
Professional.
Clearly formatted.
Up to date.
Free from spelling or grammar mistakes.
Step 5: Review Your Application
Before submitting:
Verify your contact details.
Confirm your employment history.
Ensure all required documents have been uploaded.
Review your application for accuracy.
Step 6: Submit Before the Closing Date
Submit your completed application before 31 July 2026.
Only shortlisted candidates will be contacted regarding interviews or further assessments.
Tips to Improve Your Chances
To improve your chances of being shortlisted:
Highlight receptionist and administrative experience.
Mention switchboard and customer service experience.
Include computer skills such as Microsoft Office.
Demonstrate professionalism and communication skills.
Mention experience in an educational environment, if applicable.
Apply before the closing date.
Common Mistakes to Avoid
Avoid these common application mistakes:
Uploading an outdated CV.
Providing incorrect contact information.
Leaving employment history incomplete.
Failing to highlight receptionist experience.
Submitting your application after the closing date.
Frequently Asked Questions (FAQs)
1. Where is the job located?
The position is based in Nelspruit, Mpumalanga.
2. Is this a permanent position?
Yes. This is a permanent role.
3. What qualification is required?
Applicants must have Grade 12 (Matric). A Higher Certificate in Office Administration is advantageous.
4. How much experience is required?
You should have 1 to 2 years’ experience as a receptionist or administrator.
5. Is higher education experience required?
It is preferred but not compulsory. Experience within a higher education institution will be an advantage.
6. What are the main duties?
You will welcome visitors, answer calls, manage the reception area, provide administrative support, assist with petty cash, order office supplies, and support campus operations.
7. What computer skills are needed?
You should be computer literate, with experience using common office software and administrative systems.
8. What are the working hours?
The normal working hours are Monday to Friday from 08:00 to 17:00, depending on operational requirements.
9. What type of organisation is Rosebank College?
Rosebank College is part of the ADvTECH Group, one of Africa’s leading private higher education providers.
10. Why should I apply?
This is an excellent opportunity to secure permanent employment with a respected educational institution while building your career in administration and customer service.
Final Thoughts
The Rosebank College Receptionist vacancy in Nelspruit is an excellent opportunity for organised and customer-focused professionals looking to build a career in the higher education sector. If you have Grade 12 (Matric), 1 to 2 years of receptionist or administrative experience, and strong communication and organisational skills, this permanent role offers the chance to work for one of South Africa’s leading private education providers. Prepare your CV, gather your supporting documents, and submit your application through the official Rosebank College Careers Portal before the 31 July 2026 closing date.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
