If you are looking for receptionist jobs in Gauteng, Motus Corporation is currently advertising a Receptionist – Toyota Bedfordview position. The role is based in the Toyota & Hino business unit and focuses on front-desk management, customer service, telephone handling and general administration.

The position is permanent, was posted on 23 September 2026, and has a stated closing date of 30 September 2026.

This article covers the vacancy details, requirements, receptionist duties, skills to include on your CV, application tips, frequently asked questions and potential interview questions and answers.

Receptionist – Toyota Bedfordview Vacancy Details

Job Detail	Information
Company	Motus Corporation
Position	Receptionist – Toyota Bedfordview
Location	Germiston, Gauteng
Division	Retail
Business Unit	Toyota & Hino
Industry	Automotive
Job Function	Administrative
Employment Type	Permanent
Experience Level	Associate
Posted	23 September 2026
Closing Date	30 September 2026
Minimum Qualification	Matric
Additional Qualification	Office Administration/Secretarial qualification NQF5+ advantageous

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About the Receptionist – Toyota Bedfordview Position

The main purpose of this position is to ensure that customers receive a professional and welcoming experience when they visit or contact the dealership.

The Receptionist will manage the front desk and dealership switchboard while ensuring that incoming calls are answered promptly and directed to the appropriate employees.

The role requires someone who is:

• Friendly.
• Professional.
• Reliable.
• Organised.
• Computer literate.
• Customer-focused.
• Calm under pressure.
• Detail-oriented.
• Able to communicate effectively.
• Comfortable handling administrative duties.

Because the Receptionist is often one of the first people a customer interacts with, professionalism and a positive attitude are particularly important.

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Receptionist Duties and Responsibilities

1. Welcome Walk-In Customers

The Receptionist will be responsible for professionally welcoming customers who visit the dealership.

This includes:

• Greeting customers.
• Establishing what assistance they require.
• Directing them to the appropriate department or employee.
• Making sure customers are attended to.
• Maintaining a friendly and professional reception area.

A receptionist should ensure that customers do not feel ignored or unsure about where to go.

2. Answer Incoming Telephone Calls

Handling telephone calls is a major part of the position.

The Receptionist will be expected to:

• Answer incoming calls professionally.
• Respond promptly.
• Identify the purpose of the call.
• Transfer calls to the correct person.
• Take accurate messages when necessary.
• Relay messages quickly.
• Provide appropriate information to callers.

Good telephone etiquette is therefore an important skill for this position.

3. Maintain the Reception and Coffee Bar Area

The Receptionist will help maintain a clean and organised front-desk environment.

Responsibilities include ensuring that:

• The reception area remains clean.
• The coffee bar is tidy.
• Customers have a welcoming environment.
• The front desk is professionally presented.

A well-organised reception area contributes to the customer’s overall impression of the dealership.

4. Provide Accurate Information

The Receptionist may receive questions from both customers and callers.

The employee needs to provide accurate information and remain updated about changing dealership information.

If the Receptionist does not know the answer, it is better to identify the correct person or department rather than provide incorrect information.

5. General Administration

The role also includes general administrative duties requested by management.

This means the successful candidate should be flexible and comfortable supporting different administrative tasks when required.

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Receptionist Qualification Requirements

Matric

A Matric qualification is the minimum qualification listed for the position.

Office Administration or Secretarial Qualification

An Office Administration/Secretarial qualification at NQF Level 5 or higher would be an advantage.

This means applicants without this additional qualification should still pay attention to the stated minimum requirements, while candidates who have the qualification can highlight it clearly on their CV.

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Skills Required for the Toyota Bedfordview Receptionist Job

Computer Literacy

Applicants need to be computer literate, including familiarity with the Microsoft Office suite.

Depending on the employer’s systems, administrative work may involve email, documents, spreadsheets, calendars and other office applications.

Communication Skills

Strong English communication skills are required.

The vacancy specifies the ability to read, write and speak English.

This is important because the Receptionist will communicate with customers, telephone callers, employees and other stakeholders.

Customer Service and People Skills

The Receptionist should be comfortable working with different people and establishing positive relationships with stakeholders.

A friendly and approachable personality is important because the role involves frequent interaction with customers.

Administration Skills

Candidates should be able to perform administrative tasks accurately and professionally.

Planning and Organisation

The successful candidate should be able to:

• Plan tasks.
• Organise their workload.
• Manage their time.
• Work systematically.
• Prioritise responsibilities.
• Plan ahead.

Stress Management

A dealership reception area can become busy, particularly when several customers and telephone calls require attention at the same time.

The employer is looking for someone who remains calm and composed under pressure.

Problem-Solving

The Receptionist should be able to identify problems and find appropriate solutions.

For example, if a customer arrives for assistance and the relevant employee is unavailable, the receptionist should be able to determine the appropriate next step.

Attention to Detail

Accuracy is important when:

• Taking messages.
• Recording information.
• Directing calls.
• Performing administrative tasks.
• Communicating information.

Initiative

The employer is looking for someone who can take appropriate action rather than waiting for instructions for every small task.

Ability to Follow Instructions

The Receptionist must be able to follow company procedures and management instructions accurately.

Quick Learning

The successful candidate should be able to learn new information, procedures and systems quickly.

Flexibility

Dealership operations can change, and employees may be asked to support different administrative requirements.

The vacancy therefore highlights the ability to adapt to new situations and changing demands.

Reliability and Trustworthiness

The employer is looking for someone who is:

• Self-motivated.
• Trustworthy.
• Responsible.
• Reliable.
• Consistent.

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Important ATS Keywords for Your CV

If you are preparing your CV for this position, consider naturally including relevant keywords that accurately describe your experience.

Some useful keywords include:

Receptionist, Front Desk, Customer Service, Switchboard, Telephone Etiquette, Call Handling, Administration, Office Administration, Microsoft Office, Data Capturing, Message Taking, Customer Relations, Communication Skills, Filing, Time Management, Organisation, Problem Solving, Attention to Detail, Stakeholder Relations, Front Office, Administrative Support and Customer Experience.

Do not add qualifications or experience that you do not have simply to match the job description.

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How to Prepare for the Toyota Bedfordview Receptionist Interview

The interview is likely to focus on your customer service, telephone skills, administration, communication, organisation, problem-solving and ability to remain calm under pressure.

Here are potential interview questions with sample answers.

1. Tell us about yourself.

Sample answer:

I am a friendly, organised and customer-focused person who enjoys working with people. I have good communication and administrative skills and I am comfortable using computers and Microsoft Office. I understand the importance of creating a professional first impression and making sure customers receive the assistance they need. I am reliable, willing to learn and able to remain calm when working under pressure.

2. Why do you want to work as a receptionist at Toyota Bedfordview?

Sample answer:

I am interested in the position because it combines customer service, communication and administration, which are areas I enjoy. I would like the opportunity to work in a professional dealership environment where I can contribute by ensuring customers and callers receive a welcoming and professional experience.

3. What do you think makes a good receptionist?

Sample answer:

A good receptionist should be friendly, professional, organised and reliable. They should communicate clearly, listen to customers, answer calls professionally and make sure visitors are directed to the correct person. They should also be able to remain calm when the reception area becomes busy.

4. How would you greet a customer who walks into the dealership?

Sample answer:

I would greet the customer politely and professionally, make eye contact and ask how I can assist them. I would listen carefully to what they need and either assist them directly or direct them to the appropriate department or employee.

5. How would you handle several telephone calls at the same time?

Sample answer:

I would remain calm and organised. I would answer calls professionally and place callers on hold when appropriate, while making sure that I follow the correct telephone procedures. I would prioritise urgent matters and ensure that messages are recorded accurately so that no important information is lost.

6. What would you do if you didn’t know the answer to a customer’s question?

Sample answer:

I would not guess or provide information that I am unsure about. I would explain that I will find the correct information and contact the relevant employee or department. I would then provide the customer with accurate information or direct them to someone who can assist.

7. How would you deal with an angry customer?

Sample answer:

I would remain calm and listen to the customer without interrupting. I would acknowledge their concern and try to understand the problem. If I can assist within my responsibilities, I would do so. If the issue needs to be handled by a manager or another department, I would refer the customer to the appropriate person.

8. How do you handle pressure?

Sample answer:

I try to remain calm and focus on one task at a time while prioritising urgent matters. I keep myself organised and avoid allowing pressure to affect the way I communicate with customers. If several tasks require attention, I assess what needs to be handled first and work systematically.

9. How would you take a telephone message?

Sample answer:

I would record the caller’s name, contact details, the person they are trying to reach and the reason for the call. I would make sure the information is accurate and relay the message to the appropriate person as quickly as possible.

10. What Microsoft Office programs are you familiar with?

Sample answer:

I am comfortable using Microsoft Office applications for general administrative work. I can use applications such as Word and Excel and am comfortable with email and other basic office functions. I am also willing to learn any dealership-specific systems that may be required.

Adjust this answer to match the programs you actually know.

11. How do you organise your work?

Sample answer:

I prioritise my tasks based on urgency and importance. I keep track of responsibilities and make sure that important messages and administrative tasks are completed on time. I also try to plan ahead so that I am prepared for busy periods.

12. What would you do if two managers asked you to do different tasks at the same time?

Sample answer:

I would remain professional and determine which task is more urgent. If the priorities are unclear, I would communicate with the managers and ask which task should be handled first. This would help me avoid making assumptions and ensure that both responsibilities are managed properly.

13. Why is attention to detail important for a receptionist?

Sample answer:

Receptionists deal with information throughout the day, including messages, names, contact details and customer requests. A small mistake could result in information being sent to the wrong person or a customer not receiving the correct assistance. Attention to detail helps ensure that information is accurate.

14. How would you handle a customer who has been waiting for assistance?

Sample answer:

I would acknowledge the customer and apologise for the wait if appropriate. I would check whether the relevant employee is available and, if not, determine whether another suitable person can assist. I would keep the customer informed rather than allowing them to wait without any communication.

15. Why should we hire you?

Sample answer:

I am friendly, reliable and organised, and I understand the importance of creating a good first impression. I have strong communication and customer-service skills and I am comfortable with administrative responsibilities. I am also willing to learn, follow procedures and support the team wherever necessary.

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Additional Receptionist Interview Questions to Practise

You should also prepare for questions such as:

• What are your strengths?
• What is your biggest weakness?
• What does excellent customer service mean to you?
• How would you handle a difficult telephone caller?
• How do you prioritise administrative tasks?
• How do you handle confidential information?
• Tell us about a time you solved a problem.
• Tell us about a time you worked under pressure.
• How do you deal with repetitive administrative tasks?
• How do you make customers feel welcome?
• How would you handle a customer who does not know which department they need?
• How do you ensure that messages are accurate?
• How quickly do you learn new computer systems?
• How would you handle a mistake you made at work?
• What would you do if a colleague was unavailable and their customer was waiting?
• How do you respond to feedback from your manager?

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Practical Receptionist Interview Scenario Questions

The interviewer may also give you hypothetical situations.

Scenario 1: Two customers arrive while the telephone is ringing.

Suggested approach:

I would acknowledge the customers so they know they have been noticed, then answer the telephone professionally. I would handle the call efficiently and take a message or transfer it according to procedure. I would then return my attention to the customers and assist them appropriately.

Scenario 2: A customer is angry because they have been waiting.

Suggested approach:

I would remain calm, listen to the customer and acknowledge their frustration. I would check the reason for the delay and see how I could assist or who could help them. I would keep the customer informed rather than ignoring the concern.

Scenario 3: A caller asks for information you don’t know.

Suggested approach:

I would tell the caller that I will verify the information rather than guessing. I would contact the relevant department or employee and provide the caller with the correct information.

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Questions You Can Ask the Interviewer

At the end of your interview, you may be asked if you have any questions.

You could ask:

1. What does a typical day for the Receptionist look like?
2. What systems are used for managing incoming calls and administrative tasks?
3. What training is provided to a new Receptionist?
4. What are the main priorities for the person starting in this role?
5. How is performance measured in this position?

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Frequently Asked Questions

What is the Toyota Bedfordview job?

It is a Receptionist position at Toyota Bedfordview under Motus Corporation’s Toyota & Hino business unit.

Where is the job located?

The vacancy lists Germiston, Gauteng as the location.

Is the position permanent?

Yes. It is advertised as a permanent position.

When was the vacancy posted?

The vacancy was posted on 23 September 2026.

What is the closing date?

The stated closing date is 30 September 2026.

What qualification is required?

Matric is the minimum qualification.

Is an Office Administration qualification required?

An Office Administration/Secretarial qualification at NQF5 or higher would be an advantage, but it is not listed as the minimum qualification.

What computer skills are required?

Applicants need to be computer literate and familiar with the Microsoft Office suite.

What language skills are required?

The vacancy specifies English communication skills, including the ability to read, write and speak English.

Does the job involve customer service?

Yes. Welcoming walk-in customers and ensuring that they receive appropriate assistance are key responsibilities.

Will I be answering telephone calls?

Yes. The Receptionist will handle incoming calls through the dealership switchboard, take accurate messages and relay them to the relevant people.

What personal qualities are important?

The employer highlights qualities including reliability, friendliness, responsibility, consistency, flexibility, initiative, attention to detail, problem-solving ability and the ability to remain calm under pressure.

Do I need previous receptionist experience?

The information provided lists the minimum qualification and skills but does not specifically state a minimum number of years of receptionist experience. Applicants should therefore highlight any relevant reception, customer service, administration, telephone or front-office experience they have.

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Final Application Tips

When applying for the Receptionist – Toyota Bedfordview position, tailor your CV to the responsibilities rather than submitting a generic CV.

Highlight experience involving:

• Reception and front-desk duties.
• Customer service.
• Telephone and switchboard handling.
• Message taking.
• Microsoft Office.
• Office administration.
• Filing and record keeping.
• Customer communication.
• Time management.
• Problem-solving.
• Handling busy environments.
• General administrative support.

Also make sure your CV clearly shows your Matric qualification and any relevant Office Administration or Secretarial qualification.

For the interview, focus on demonstrating that you can be the professional first point of contact for customers and callers, remain calm under pressure, communicate accurately and support the dealership with reliable administrative work.

Application closing date: 30 September 2026.

HOW TO APPLY

CLICK HERE TO APPLY