MCE Electric is inviting qualified candidates to apply for an Internal Salesperson vacancy based in Pretoria, Gauteng. This is a permanent sales position suitable for someone with strong customer service skills, sales experience, and an interest in electrical products.
The successful candidate will help manage customer enquiries, prepare quotations, process sales orders, maintain client relationships, and support the company’s overall sales activities. Applicants should have at least two years of internal sales or customer service experience, preferably within the electrical products or a related industry.
MCE Electric is looking for a sales professional who enjoys helping customers, working with sales leads, and operating in a busy commercial environment.
As an Internal Salesperson, you will communicate with both potential and existing customers through telephone calls, emails, and other communication platforms. Your role will be to understand what each customer needs and recommend suitable products or services.
You will also prepare quotations, process orders, maintain accurate customer records, and work with other departments to ensure that customers receive efficient service.
This position requires someone who is organised, dependable, confident when speaking to customers, and able to manage several tasks at the same time.
Main Duties and Responsibilities
Manage Sales Leads
You will be responsible for following up on enquiries and potential sales opportunities received by the company.
This may involve:
Contacting prospective customers by telephone or email.
Responding to inbound sales enquiries.
Following up with customers who requested product information.
Keeping track of active leads.
Updating customers about quotations, products, or orders.
Turning enquiries into successful sales where possible.
Following up promptly is important because customers may approach several suppliers when looking for electrical products.
Assist Existing and Potential Customers
The successful candidate will communicate regularly with customers to understand their requirements.
Your responsibilities will include:
Asking relevant questions to identify customer needs.
Recommending appropriate products or services.
Explaining available product options.
Assisting customers with purchasing decisions.
Responding professionally to customer questions.
Building strong and lasting client relationships.
Good customer service can encourage repeat purchases and help the company retain valuable clients.
Prepare Quotations and Proposals
You will prepare and send sales documents to customers.
These may include:
Product quotations.
Sales proposals.
Sales orders.
Pricing information.
Product availability details.
Order confirmations.
Accuracy is important when preparing quotations because incorrect product codes, quantities, prices, or customer information can delay the sales process.
Process Sales Orders
The Internal Salesperson will be expected to process incoming sales orders accurately and efficiently.
This may involve:
Confirming customer information.
Checking product quantities.
Capturing orders on the company system.
Confirming prices and product codes.
Communicating with warehouse or operational teams.
Updating customers about the progress of their orders.
Ensuring that completed orders move through the correct internal process.
Maintain Accurate Sales Records
Sales administration is an important part of this role.
You will need to maintain accurate and current records of:
Customer enquiries.
Sales leads.
Quotations.
Orders.
Follow-up activities.
Customer communication.
Sales outcomes.
Accurate records help the company monitor sales performance and provide consistent customer service.
Develop Strong Product Knowledge
The successful applicant must remain informed about MCE Electric’s products and services.
You may be required to:
Learn about product features.
Understand product benefits.
Keep up with new products.
Follow developments in the electrical industry.
Explain products clearly to customers.
Match customer requirements with suitable solutions.
Previous experience in electrical products or a related industry will therefore be beneficial.
Support Other Departments
Internal sales employees often work closely with other teams to ensure that customers receive efficient service.
You may work with:
Warehouse employees.
External sales representatives.
Finance or accounts departments.
Purchasing teams.
Dispatch and delivery departments.
Management.
Good teamwork helps prevent delays and ensures a smooth sales process from the first enquiry to the final order.
Minimum Requirements
Applicants must have:
A National Senior Certificate, Grade 12, or an equivalent NQF Level 4 qualification.
At least two years of experience in an internal sales or customer service role.
Good verbal and written communication skills.
Experience working with customers.
The ability to manage several tasks and meet deadlines.
The ability to work in a fast-paced environment.
Basic knowledge of sales practices and customer service.
The ability to use sales software and related tools.
Experience within the electrical products industry or a related sector is preferred.
Knowledge and Abilities Required
MCE Electric is looking for someone who understands sales techniques and customer service practices.
The ideal candidate should be able to:
Communicate confidently with customers.
Identify customer needs.
Recommend suitable solutions.
Prioritise urgent tasks.
Meet sales and administrative deadlines.
Use sales systems accurately.
Work professionally with colleagues.
Build and maintain customer relationships.
Handle several enquiries at the same time.
Remain calm and organised during busy periods.
Important Personal Qualities
Candidates applying for this position should demonstrate:
Professionalism
You will represent MCE Electric when communicating with customers. Your telephone manner, emails, quotations, and general behaviour should remain professional.
Integrity
The employer requires someone who can be trusted to handle customer information, pricing, sales records, and company systems responsibly.
Reliability
Sales teams depend on employees who complete follow-ups, prepare quotations, and process orders on time.
Communication
You must be able to explain products and sales information clearly, both verbally and in writing.
Problem-Solving
Customers may need help choosing products or resolving order-related issues. The successful candidate should be able to assess the situation and provide practical solutions.
Organisation
You may be managing several leads, customers, quotations, and orders at the same time. Strong organisational skills are therefore essential.
Who Should Apply?
This opportunity may suit candidates who have previously worked as:
Internal sales representatives.
Sales consultants.
Customer service agents.
Sales administrators.
Counter sales representatives.
Electrical sales assistants.
Order processing clerks.
Telesales consultants.
Sales support administrators.
Applicants with customer service experience in electrical supply, hardware, manufacturing, wholesale, warehousing, construction supplies, or industrial products may also be suitable.
How to Apply for the MCE Electric Internal Salesperson Vacancy
Applications must be completed through the official MCE Electric online recruitment portal.
Step 1: Open the Vacancy Page
Visit the official job advertisement using the application link provided.
Read the complete vacancy information before starting your application.
Step 2: Confirm That You Meet the Requirements
Before applying, confirm that you have:
Grade 12 or an equivalent NQF Level 4 qualification.
At least two years of internal sales or customer service experience.
Strong communication skills.
Experience assisting customers.
The ability to use sales systems or software.
Candidates with electrical product knowledge should make this clear in their applications.
Step 3: Prepare Your CV
Update your CV before uploading it.
Your CV should include:
Full name and contact information.
Residential area.
Educational qualifications.
Complete employment history.
Internal sales experience.
Customer service experience.
Sales software knowledge.
Product or industry knowledge.
Contactable references.
Your employment history should clearly show the dates you worked for each employer and your main responsibilities.
Step 4: Highlight Relevant Sales Experience
Avoid using only general descriptions such as “helped customers.”
Use clear examples, such as:
Followed up on sales enquiries.
Prepared customer quotations.
Processed sales orders.
Assisted customers with product selection.
Maintained customer records.
Used a sales or customer relationship management system.
Worked with warehouse and dispatch teams.
Resolved customer queries.
Built relationships with repeat customers.
These details help recruiters understand whether your previous experience matches the vacancy.
Step 5: Complete the Online Application Form
Provide accurate personal, educational, and employment information.
Make sure that your telephone number and email address are correct, as these details may be used to contact shortlisted candidates.
Step 6: Upload Your CV and Supporting Documents
Upload your updated CV in the format accepted by the recruitment portal.
You may also be asked to provide supporting documents such as:
South African ID.
Grade 12 certificate.
Additional qualifications.
Training certificates.
Proof of previous employment.
Only upload clear and readable documents.
Step 7: Review and Submit
Check your application carefully before submitting it.
Confirm that:
Your contact details are correct.
Your CV is up to date.
Your work experience is complete.
Your qualifications are listed.
All required documents are attached.
There are no spelling mistakes.
Submit the application before the closing date of 30 September 2026.
CV Tips for This Vacancy
Your CV should focus strongly on sales, customer service, and order administration.
A useful professional summary could read:
Experienced internal sales and customer service professional with more than two years of experience handling customer enquiries, preparing quotations, processing sales orders, maintaining customer records, and supporting sales teams. Strong communication, organisation, and problem-solving skills.
Do not claim electrical industry experience unless you genuinely have it. Instead, explain any closely related experience, such as working with hardware, technical products, industrial supplies, or wholesale customers.
Common Application Mistakes to Avoid
Applicants should avoid:
Uploading an outdated CV.
Leaving out dates of employment.
Failing to explain previous sales duties.
Providing an incorrect telephone number or email address.
Applying without meeting the minimum experience requirement.
Submitting the application after the closing date.
Claiming product knowledge that they do not have.
Uploading documents that are unclear or incomplete.
Frequently Asked Questions
1. Where is the position based?
The Internal Salesperson vacancy is based in Pretoria, Gauteng.
2. Is this a permanent job?
Yes. The position is advertised as permanent.
3. What qualification is required?
Applicants need a National Senior Certificate, Grade 12, or an equivalent NQF Level 4 qualification.
4. How much experience is needed?
Applicants should have at least two years of experience in an internal sales or customer service position.
5. Is electrical industry experience compulsory?
It is preferred, but the advertisement states that experience in electrical products or a related industry would be beneficial.
6. What will the successful candidate do?
The successful applicant will manage leads, communicate with customers, prepare quotations, process orders, maintain sales records, and support the sales process.
7. Do applicants need computer skills?
Yes. Applicants should be able to use sales software, systems, and related tools.
8. What communication channels will be used?
The role may involve assisting customers through telephone calls, email, and other communication platforms.
9. When is the closing date?
Applications close on 30 September 2026.
10. How should applicants apply?
Applications should be submitted online through the official MCE Electric recruitment portal.
Final Thoughts
The MCE Electric Internal Salesperson vacancy in Pretoria offers a strong opportunity for candidates with sales and customer service experience who want to build a long-term career in a technical product environment.
The role requires more than simply answering customer questions. The successful candidate will manage sales leads, recommend products, prepare quotations, process orders, maintain accurate records, and help build lasting customer relationships.
Applicants who have Grade 12, at least two years of relevant experience, strong communication skills, and the ability to work efficiently in a fast-paced environment should consider applying. Prepare a professional CV that clearly demonstrates your sales achievements and customer service experience, then submit your application before 30 September 2026.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
