PEP is looking for four Sales Assistants to join its Central Division in the West Rand area of Johannesburg, Gauteng. This is a permanent opportunity for candidates with a passion for retail, customer service and working in a fast-paced store environment.

If you have Grade 12, basic computer skills and are willing to work retail hours, this could be an opportunity to start or grow your career in retail.

Job Overview

Job Title	Sales Assistant
Company	PEP
Reference Number	PEP-3019
Location	JHB West Rand, Gauteng
Job Type	Permanent
Positions Available	4
Industry	Retail
Salary	Market Related
Closing Date	22 August 2026

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About the PEP Sales Assistant Position

PEP refers to its employees as “Dynamos” and looks for individuals who are energetic, helpful and willing to take ownership of their work.

The main purpose of the Sales Assistant role is to support the store by:

• Providing excellent customer service.
• Promoting sales.
• Assisting customers.
• Managing and presenting stock.
• Working at the cash register.
• Helping reduce stock losses.
• Maintaining store standards.
• Following health and safety procedures.

This role is suitable for someone who enjoys working with people and is comfortable in a busy retail environment.

Key Responsibilities

Successful candidates will be expected to:

Customer Service and Sales

• Provide friendly and professional customer service.
• Help customers with their shopping needs.
• Contribute towards increasing sales.
• Maintain high store standards.
• Ensure stock is properly presented.
• Assist with promotional activities.
• Ensure products are correctly priced.

Stock Management

• Assist with managing stock.
• Help maintain an organised store.
• Follow procedures designed to reduce stock losses.
• Follow security and stock-handling procedures.

Cashier Duties

• Handle cash at the cash register.
• Follow PEP’s cash-handling policies and procedures.
• Ensure accuracy when processing customer transactions.

Store Standards

• Maintain good housekeeping standards.
• Follow health and safety requirements.
• Work efficiently as part of the store team.
• Support PEP’s low-cost business culture by avoiding unnecessary waste and improving efficiency.

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Minimum Requirements

To apply, candidates should have:

• Grade 12 / Matric.
• Proficiency in English.
• Basic computer literacy.
• A passion for retail and customer service.
• Willingness to work retail hours.

Experience

Previous retail experience is an advantage, but the vacancy states that 1–2 years of retail experience is ideally preferred, meaning candidates who meet the other requirements may still be considered.

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Skills and Attributes PEP Is Looking For

The ideal candidate should demonstrate:

• A passion for retail.
• Good customer service skills.
• Integrity and honesty.
• Willingness to go the extra mile.
• Good planning and organisational skills.
• Ability to work under pressure.
• Ability to work in a fast-paced environment.
• Teamwork.
• Willingness to work retail hours.

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Possible Interview Questions and Answers

Preparing for an interview can improve your confidence. Here are some questions you may be asked for a Sales Assistant position.

1. Why do you want to work as a Sales Assistant at PEP?

Example answer:

I enjoy working with people and helping customers. I am also interested in retail because it is a fast-paced environment where teamwork and good customer service are important. I believe I can contribute by being helpful, reliable and willing to learn.

2. How would you deal with a difficult customer?

Example answer:

I would remain calm and respectful and listen carefully to the customer’s concern. I would try to assist within company procedures, and if I could not resolve the issue, I would ask a supervisor or manager for assistance.

3. What would you do if you noticed suspicious behaviour in the store?

Example answer:

I would follow the company’s security procedures and report the situation to the appropriate supervisor or manager. I would not put myself or customers at risk.

4. Are you comfortable working under pressure?

Example answer:

Yes. I understand that retail can become very busy, especially during promotions, weekends and holidays. I can stay focused, prioritise my duties and continue providing good customer service.

5. What does good customer service mean to you?

Example answer:

Good customer service means being friendly, respectful and helpful. It also means listening to customers, understanding what they need and doing your best to assist them efficiently.

6. Are you willing to work weekends and public holidays?

Example answer:

Yes. I understand that retail operates during different hours, including weekends and public holidays, and I am willing to work according to the store schedule.

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Frequently Asked Questions

How many positions are available?

There are four Sales Assistant positions available.

Where are the jobs located?

The positions are in the West Rand area of Johannesburg, Gauteng.

Is this a permanent position?

Yes. The vacancies are listed as permanent positions.

Do I need Matric?

Yes. Grade 12 / Matric is required.

Is experience required?

Retail experience of 1–2 years is an advantage, but it is described as preferred rather than an absolute requirement.

Do I need computer skills?

Yes. Applicants should be computer literate.

Will I have to work weekends?

The vacancy states that successful candidates must be willing to work retail hours, which may include weekends, public holidays and other scheduled retail shifts.

What is the closing date?

The closing date is 22 August 2026.

What happens if I am not contacted?

According to the vacancy, if you do not hear from PEP within four weeks after the closing date, you should consider your application unsuccessful.

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Important Note for Applicants

PEP states that Internal Development Pool Candidates will receive preference and that the company follows Employment Equity guidelines.

Make sure your CV clearly highlights your:

• Matric qualification.
• Customer service experience.
• Retail experience, if applicable.
• Cashier or till experience.
• Computer skills.
• Stock-handling experience.
• Ability to work under pressure.
• Availability to work retail hours.

How to Apply

Use the official PEP careers portal or the application link provided with the vacancy and search using the reference number:

PEP-3019

Closing Date: 22 August 2026

Tip: Apply as soon as possible and do not wait until the closing date.

CLICK HERE TO APPLY