Are you an organised and detail-oriented administrator looking for a permanent opportunity in Johannesburg? Empact Group is currently recruiting an Operations Secretary/Administrator to join Supercare by Empact Group. This exciting position is ideal for candidates with strong administrative skills, excellent communication abilities, and the ability to work in a fast-paced environment.
The successful candidate will provide administrative and operational support to the Hygiene team while working closely with the General and Service Managers to ensure the smooth running of daily business operations.
Applications are currently open and will close on 14 July 2026.
Empact Group is one of South Africa’s leading integrated support services companies. Through its various divisions, including Supercare, the company provides professional cleaning, hygiene, catering, facilities management, and support services to businesses across multiple industries.
The company is committed to delivering high-quality service while creating career opportunities for motivated professionals who value teamwork, customer service, and operational excellence.
As an Operations Secretary/Administrator, you will become an important member of the Hygiene team, helping managers and employees stay organised while ensuring daily administrative functions are completed accurately and efficiently.
Minimum Requirements
Applicants should meet the following requirements:
Grade 12 (High School Diploma) or an equivalent qualification.
Previous experience in a similar administrative support role.
Excellent organisational and time management skills.
Proficiency in Microsoft Office, including:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Excellent verbal and written communication skills.
Good interpersonal skills.
Ability to work independently and within a team.
Strong attention to detail.
Ability to prioritise multiple tasks.
Knowledge of office equipment and office procedures.
Ability to maintain confidentiality when handling sensitive information.
Main Responsibilities
The successful Operations Secretary/Administrator will perform a wide variety of administrative duties, including:
Administrative Support
Provide administrative support to the Service Manager and Hygiene team.
Maintain accurate records and documentation.
Organise operational files and company records.
Prepare reports and presentations.
Draft and distribute correspondence.
Office Coordination
Schedule meetings and appointments.
Coordinate travel arrangements.
Assist with day-to-day office administration.
Handle incoming and outgoing telephone calls.
Manage email communication.
Process incoming and outgoing mail.
Inventory Administration
Monitor office supplies.
Manage uniform inventory.
Order office supplies when required.
General Office Duties
Photocopy documents.
Scan company records.
File documentation accurately.
Assist with event planning and coordination.
Support different departments to ensure projects are completed on time.
Skills That Will Help You Succeed
Successful candidates should demonstrate:
Excellent organisational skills.
Strong communication skills.
Professional telephone etiquette.
Time management.
Problem-solving ability.
Computer literacy.
Accuracy.
Attention to detail.
Ability to multitask.
Positive attitude.
These skills help ensure smooth daily operations while supporting managers and team members.
Why You Should Apply
Administrative professionals continue to play a critical role in helping businesses operate efficiently. Joining Empact Group offers an opportunity to build a long-term career within one of South Africa’s respected support services companies.
Benefits of this opportunity include:
Permanent employment.
Opportunity to work for a nationally recognised company.
Exposure to operations management.
Administrative career development.
Professional working environment.
Opportunity to develop organisational and management support skills.
This position can also lead to future opportunities in office management, operations coordination, executive support, or facilities administration.
Documents You Should Prepare
Before applying, make sure you have:
Updated CV.
Certified copy of your Grade 12 certificate.
Copies of any additional qualifications.
Certified copy of your South African ID.
Contactable references.
Updated contact details.
Ensure your CV clearly highlights your administrative experience and Microsoft Office skills.
How to Apply
Applications must be submitted online through the official Empact Group recruitment portal before the closing date.
Only shortlisted candidates are expected to be contacted for interviews.
Closing Date
14 July 2026
Submit your application early to avoid missing this excellent career opportunity.
Frequently Asked Questions (FAQs)
1. Who can apply for the Empact Group Operations Secretary/Administrator vacancy?
Anyone who meets the minimum requirements, including a Grade 12 qualification and relevant administrative experience, may apply.
2. Where is the job located?
The position is based in Johannesburg, Gauteng.
3. Is this a permanent position?
Yes. This is a permanent employment opportunity.
4. What qualification is required?
Applicants should have a Grade 12 certificate or an equivalent qualification.
5. Is previous experience required?
Yes. Candidates should have previous experience in a similar administrative support role.
6. Which computer skills are required?
Applicants should be proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
7. What are the main responsibilities?
The role includes administrative support, organising records, preparing reports, scheduling meetings, managing office supplies, handling communications, and supporting daily office operations.
8. When is the closing date?
Applications close on 14 July 2026.
9. How do I apply?
Applications must be submitted online through the official Empact Group careers portal.
10. Will everyone who applies be contacted?
No. Only shortlisted candidates will normally be contacted for interviews.
Operations Secretary/Administrator Interview Questions and Sample Answers
1. Tell us about yourself.
Sample Answer: I am an organised and reliable administrator with experience supporting teams, managing office tasks, and ensuring work is completed accurately and on time.
2. Why do you want to work for Empact Group?
Sample Answer: Empact Group has a strong reputation for delivering quality services, and I would like to contribute my administrative skills while growing my career in a professional environment.
3. How do you organise multiple tasks?
Sample Answer: I prioritise urgent work, use task lists and calendars, and regularly review deadlines to ensure everything is completed on time.
4. What Microsoft Office programs have you used?
Sample Answer: I regularly use Word for documents, Excel for reports and spreadsheets, PowerPoint for presentations, and Outlook for emails and scheduling.
5. How do you maintain confidentiality?
Sample Answer: I protect sensitive information by following company policies, restricting access to confidential documents, and discussing private matters only with authorised personnel.
6. How would you handle a busy day with many requests?
Sample Answer: I stay calm, prioritise tasks based on urgency, communicate with my manager when necessary, and ensure all important work is completed efficiently.
7. Why is attention to detail important in administration?
Sample Answer: Attention to detail helps prevent mistakes, ensures accurate records, improves communication, and supports smooth business operations.
8. Can you work independently?
Sample Answer: Yes. I can manage my responsibilities independently while also working effectively as part of a team.
9. Why should Empact Group hire you?
Sample Answer: I have strong organisational skills, administrative experience, excellent communication abilities, and I am committed to providing high-quality support to managers and colleagues.
10. What is your greatest strength?
Sample Answer: My greatest strength is organisation. I enjoy planning work efficiently, maintaining accurate records, and ensuring administrative tasks are completed to a high standard.
Nomcebo Yaka is a South African opportunity curator and digital platform builder dedicated to helping young people access employment and skills development opportunities. Through her social media presence and website, she shares verified job openings, learnerships, and career resources, making it easier for job seekers to stay informed and apply on time.
Driven by a passion for community upliftment, she actively connects unemployed individuals with potential employers and encourages proactive job searching. Her work focuses on bridging the gap between opportunity and access, particularly for youth across South Africa.
