Are you an experienced operations professional looking to take the next step in your management career? Bidvest Prestige is recruiting an Operations Manager for its Healthcare Division in Johannesburg, Gauteng. This permanent opportunity is ideal for professionals with experience in the cleaning, hygiene, facilities management, or outsourced property services industry.
The successful candidate will be responsible for managing operational performance, ensuring service level agreements (SLAs) are met, leading teams, maintaining health and safety compliance, and driving business profitability.
If you have a relevant diploma, leadership experience, and a passion for operational excellence, this could be your next career move.
Bidvest Prestige is one of South Africa’s leading providers of integrated facilities management and specialised cleaning services. The company delivers solutions across multiple industries, including healthcare, commercial offices, industrial facilities, retail, education, and hospitality.
The Healthcare Division focuses on maintaining clean, safe, and compliant healthcare environments where hygiene standards are critical for patient safety and operational efficiency.
Role Purpose
The Operations Manager will be responsible for ensuring profitable operations by managing staff, maintaining strong client relationships, achieving business objectives, and ensuring compliance with contractual Service Level Agreements (SLAs).
The role requires strong leadership, financial management, operational planning, and customer relationship skills.
Minimum Requirements
Applicants should meet the following requirements:
NQF Level 6 Diploma in Operations Management or a related qualification
Minimum of three years’ experience in the cleaning, hygiene, or outsourced property services industry
Knowledge of HR processes and property management
Intermediate Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Project)
Experience using PRP and Microsoft Dynamics 365 (D365)
Knowledge of:
Occupational Health and Safety (OHS) Act
ISO 9001 Quality Management Systems
Risk Management Systems
Main Responsibilities
The successful candidate will:
Manage daily operational activities across allocated sites
Ensure compliance with Service Level Agreements (SLAs)
Build and maintain strong client relationships
Develop and monitor cleaning plans for each facility
Conduct regular site inspections
Prepare reports with recommendations for improvement
Manage cleaning chemicals and consumables
Monitor company equipment and assets
Schedule and supervise cleaning staff
Conduct employee performance evaluations
Ensure compliance with company policies and procedures
Maintain health and safety files
Train staff on Occupational Health and Safety requirements
Achieve monthly revenue targets
Identify opportunities to upsell services to existing clients
Manage operational costs and overheads
Prepare monthly operational and financial reports
Essential Skills
Bidvest Prestige is looking for candidates with:
Leadership skills
Excellent communication skills
Customer service orientation
Strategic thinking
Analytical ability
Financial planning skills
Negotiation skills
Problem-solving ability
Team management experience
Coaching and mentoring skills
Time management
Relationship-building ability
Attention to detail
Why Work for Bidvest Prestige?
Working at Bidvest Prestige offers several benefits:
Permanent employment
Opportunity to manage healthcare facilities
Career growth within the Bidvest Group
Leadership development opportunities
Exposure to large operational environments
Opportunity to work with national clients
Professional development through ongoing training
How to Strengthen Your Application
Before applying:
Update your CV with measurable achievements.
Highlight leadership and people management experience.
Include the number of employees you supervised.
Mention the size of the sites or contracts you managed.
Include experience managing budgets and operational costs.
Highlight knowledge of the OHS Act and ISO standards.
List Microsoft Office and D365 experience.
Proofread your CV before submission.
Employers value candidates who can demonstrate measurable operational improvements and successful client relationship management.
Interview Questions and Sample Answers
1. Tell us about yourself.
Sample Answer:
“I have several years of experience managing cleaning and facilities operations. I enjoy leading teams, improving service delivery, maintaining strong client relationships, and ensuring health and safety compliance while achieving operational targets.”
2. Why do you want to work for Bidvest Prestige?
Sample Answer:
“Bidvest Prestige is recognised as one of South Africa’s leading facilities management companies. I would like to contribute my operational experience while continuing to develop my leadership skills within a respected organisation.”
3. How do you ensure Service Level Agreements are consistently achieved?
Sample Answer:
“I monitor performance regularly through site inspections, communicate closely with clients, review KPIs, address issues immediately, and support my teams with the resources they need.”
4. How would you deal with an unhappy client?
Sample Answer:
“I would listen carefully, acknowledge the concern, investigate the issue quickly, implement corrective action, and follow up to ensure the client is satisfied.”
5. Describe your leadership style.
Sample Answer:
“I believe in leading by example, setting clear expectations, supporting my team through coaching, and holding everyone accountable while recognising good performance.”
6. How do you manage multiple sites?
Sample Answer:
“I prioritise planning, maintain regular communication with supervisors, conduct scheduled site visits, monitor reports, and use performance data to identify areas requiring attention.”
7. What would you do if cleaning standards dropped at one of your sites?
Sample Answer:
“I would inspect the site, identify the cause, meet with the supervisor, retrain staff if necessary, improve monitoring, and follow up until standards return to the required level.”
“I bring operational experience, strong leadership skills, financial awareness, and a commitment to delivering excellent customer service while maintaining high safety and quality standards.”
Interview Tips
To maximise your chances of success:
Research Bidvest Prestige and its services.
Understand the role of SLAs in facilities management.
Prepare examples of how you’ve improved operational performance.
Be ready to discuss cost control and budgeting.
Demonstrate knowledge of health and safety regulations.
Dress professionally and arrive early.
Bring copies of your qualifications and CV.
Use examples with measurable results when answering questions.
How to Apply
Applications should be submitted through the Bidvest Prestige Careers Portal.
Prepare the following documents:
Updated CV
Certified copy of your ID
Certified Matric certificate
Diploma or relevant qualifications
Valid driver’s licence
Any additional certificates, including SAFMA certification if applicable
Apply as early as possible, as positions may close once a suitable candidate has been identified.
Final Thoughts
The Bidvest Prestige Operations Manager Vacancy 2026 is an excellent opportunity for experienced professionals who are passionate about operations management, facilities services, and customer satisfaction. With responsibility for multiple sites, staff leadership, financial performance, and client relationships, this role offers both challenge and long-term career growth.
If you meet the requirements, prepare a strong application, showcase your leadership achievements, and practise common interview questions to improve your chances of securing this permanent management position.
Frequently Asked Questions (FAQs)
1. Where is the Operations Manager position based?
The role is based in Johannesburg, Gauteng.
2. Is this a permanent position?
Yes, it is a permanent role.
3. What qualification is required?
An NQF Level 6 Diploma in Operations Management or a related qualification, along with Matric. A SAFMA Certified Facilities Supervisor qualification is also required.
4. Is previous industry experience required?
Yes. Applicants should have at least three years’ experience in the cleaning, hygiene, or outsourced property services industry.
5. Do I need a driver’s licence?
Yes, a valid South African driver’s licence is required.
6. What software knowledge is expected?
Intermediate skills in Microsoft Office and experience with PRP and Microsoft Dynamics 365 (D365) are advantageous.
7. What legislation should I know?
You should understand the Occupational Health and Safety (OHS) Act, ISO 9001 Quality Management Systems, and basic risk management principles.
8. Will I be responsible for managing staff?
Yes. The role includes supervising teams, scheduling work, evaluating performance, and ensuring staff receive the required health and safety training.
Nomcebo Yaka is a South African opportunity curator and digital platform builder dedicated to helping young people access employment and skills development opportunities. Through her social media presence and website, she shares verified job openings, learnerships, and career resources, making it easier for job seekers to stay informed and apply on time.
Driven by a passion for community upliftment, she actively connects unemployed individuals with potential employers and encourages proactive job searching. Her work focuses on bridging the gap between opportunity and access, particularly for youth across South Africa.
