Redefine Properties Limited is inviting suitably qualified candidates to apply for the position of Facilities Administrator / Receptionist at Golden Walk Shopping Centre in Germiston, Gauteng. This permanent opportunity is ideal for individuals with administrative experience who are looking to build a career within South Africa’s property and real estate industry.
The successful candidate will play an important role in supporting centre management operations, handling reception duties, coordinating administrative processes, and ensuring efficient day-to-day office operations.
Redefine Properties is one of South Africa’s leading real estate investment companies, owning and managing a diverse portfolio of retail, commercial, industrial, and logistics properties across the country.
The company focuses on creating sustainable property solutions while delivering value to tenants, investors, customers, and communities. Through its shopping centres, office parks, and industrial developments, Redefine continues to play a significant role in South Africa’s property sector.
Working for Redefine provides employees with exposure to a professional property management environment and opportunities for long-term career growth.
About the Facilities Administrator / Receptionist Role
The Facilities Administrator / Receptionist serves as the first point of contact for visitors, tenants, service providers, and stakeholders visiting the centre management office.
The position combines reception responsibilities with administrative support functions, ensuring that centre operations run smoothly and efficiently.
The successful candidate will support management by handling office administration, managing communication channels, coordinating service providers, and assisting with tenant-related matters.
Key Responsibilities
Reception and Front Desk Management
Answer incoming calls professionally
Operate and manage the switchboard
Redirect calls to relevant departments
Take accurate messages
Welcome visitors and tenants
Assist walk-in customers and service providers
Administrative Support
Provide general office administration
Type letters and reports
File documents accurately
Manage incoming and outgoing correspondence
Route emails and communication
Maintain office records
Boardroom and Meeting Coordination
Schedule boardroom bookings
Coordinate meeting arrangements
Ensure meeting facilities are available
Assist with meeting preparations
Courier and Delivery Management
Arrange courier services
Coordinate document collections
Receive deliveries
Manage outgoing parcels
Procurement and Supplier Support
Request quotations from suppliers
Issue orders using company systems
Follow up on supplier invoices
Assist with procurement administration
Contractor Coordination
Contact contractors when required
Coordinate maintenance requests
Monitor contractor attendance
Follow up on incomplete work orders
Tenant Administration
Assist with tenant-related queries
Support tenant turnover processes
Assist with credit control administration
Maintain positive tenant relationships
Occupational Health and Safety
Maintain OHS files
Ensure documentation remains updated
Support compliance requirements
Assist with safety administration
Office Management
Maintain office cleanliness
Monitor stationery supplies
Order office consumables
Ensure smooth office operations
Minimum Requirements
Applicants must possess:
Essential Requirements
✅ Grade 12 (Matric)
✅ 2 Years General Administrative Experience
✅ 1 Year Systems Experience
Advantageous Qualifications
Administrative Diploma
Administrative Certificate
Technical Qualification
Office Administration Training
Advantageous Experience
Property industry experience
Customer liaison experience
Supplier liaison experience
Technical property administration experience
Skills and Competencies
The ideal candidate should demonstrate:
Communication Skills
Excellent verbal communication
Professional telephone etiquette
Strong written communication
Customer service abilities
Administrative Skills
Filing and record management
Report writing
Data management
Office coordination
Technical Skills
Microsoft Office Suite
Computer literacy
Email management
Administrative systems knowledge
Personal Attributes
Professionalism
Integrity
Reliability
Attention to detail
Strong work ethic
Workplace Skills
Time management
Problem solving
Conflict resolution
Ability to work under pressure
Multitasking abilities
Why Consider a Career in Property Administration?
Property administration offers excellent opportunities for career development within one of South Africa’s largest industries.
Professionals working in property management gain valuable experience in:
Facilities management
Customer service
Operations administration
Tenant relations
Financial administration
Property management systems
Many individuals who start in administrative positions progress into property coordinators, facilities managers, centre managers, and senior management roles.
Benefits of Working for Redefine Properties
Industry Exposure
Gain experience within one of South Africa’s leading property companies.
Career Growth
Opportunities for advancement within the property management industry.
Professional Development
Exposure to real estate operations and facilities management.
Diverse Work Environment
Interact with tenants, suppliers, contractors, customers, and management teams.
Stable Employment
Permanent employment within an established organisation.
How to Apply
Interested candidates should submit their applications before the closing date.
Documents Commonly Required
Updated CV
Certified ID Copy
Matric Certificate
Additional Qualifications
Contactable References
Application Deadline
📅 02 July 2026
10 Facilities Administrator / Receptionist Interview Questions and Answers
1. Tell us about yourself.
Answer: I am an organised and professional administrative professional with experience supporting office operations and customer service functions.
2. Why do you want to work for Redefine Properties?
Answer: Redefine is a respected property company that offers excellent opportunities for growth within the real estate industry.
3. How do you handle multiple tasks at the same time?
Answer: I prioritise tasks, use organisational tools, and manage my time effectively.
4. What experience do you have with reception duties?
Answer: I have experience answering calls, welcoming visitors, managing bookings, and providing administrative support.
5. How would you handle a difficult customer?
Answer: I would remain calm, listen carefully, and work professionally to resolve the issue.
6. Why is attention to detail important?
Answer: Attention to detail ensures accuracy, professionalism, and efficient operations.
7. What Microsoft Office programs can you use?
Answer: I am proficient in Word, Excel, Outlook, PowerPoint, and other Office applications.
8. Can you work under pressure?
Answer: Yes, I remain focused and organised even during busy periods.
9. What are your strengths?
Answer: Organisation, communication, professionalism, reliability, and problem-solving.
10. Why should Redefine hire you?
Answer: I am dedicated, professional, customer-focused, and committed to supporting efficient business operations.
Frequently Asked Questions
Is this a permanent position?
Yes. This is a permanent employment opportunity.
What qualification is required?
Applicants must have Grade 12 (Matric).
Is experience required?
Yes. At least 2 years of general administrative experience is required.
Where is the position based?
The role is located in Germiston, Gauteng.
Is property industry experience required?
No, but property-related experience will be advantageous.
Final Thoughts
The Redefine Properties Facilities Administrator / Receptionist Vacancy 2026 offers an excellent opportunity for administrative professionals looking to establish or grow their careers within South Africa’s property sector. With permanent employment, exposure to facilities management, tenant relations, and property operations, this role provides valuable experience within a leading real estate company.
Candidates who are organised, professional, customer-focused, and experienced in administration are encouraged to apply before the closing date of 02 July 2026.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
