Fidelity Services Group is currently recruiting for 2 Tactical Officer positions in Garsfontein, Pretoria, Gauteng. The positions are permanent and fall under Fidelity ADT, within the security and investigations industry.

The vacancy is suitable for security professionals who meet the required PSIRA, experience, firearm competency and driver’s licence requirements and who are prepared to work in a tactical security environment.

Job Details

• Job Title: Tactical Officer Garsfontein x2
• Company: Fidelity Services Group
• Division: Fidelity ADT
• Location: Garsfontein, Pretoria, Gauteng
• Employment Type: Permanent
• Number of Positions: 2
• Experience Level: Entry Level
• Industry: Security and Investigations
• Functional Area: Operations
• Posted: 22 September 2026
• Closing Date: 29 September 2026

Important: The closing date is 29 September 2026, but applicants should apply as soon as possible and verify that the vacancy is still available before submitting their application.

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About the Tactical Officer Position

Fidelity ADT is looking for Tactical Officers to operate around Garsfontein, Pretoria.

The position requires candidates who can operate professionally in a security environment and who have the appropriate qualifications, registration, experience and firearm competency.

The employer specifically highlights estate/residential security experience, making relevant experience in residential estates particularly important for applicants.

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Tactical Officer Requirements

Applicants should carefully check the requirements before applying.

Matric

Candidates are required to have Matric.

PSIRA Grade B

Applicants should have:

• Grade B PSIRA accreditation
• PSIRA registration
• Response and tactical experience/registration would be an advantage.

Candidates should ensure that their PSIRA information is accurately reflected on their CV.

Security Industry Experience

A minimum of 3 years’ experience in the security industry is required.

Applicants should clearly indicate their security experience, employers, positions held and employment dates on their CV.

Criminal Record

The vacancy requires candidates to have no criminal record.

The employer also states that successful candidates must be willing to undergo regular criminal checks.

Physical Fitness

The position requires candidates to be physically fit and in good health.

The vacancy also specifies that candidates should not be afraid of heights, which may be relevant to some operational duties.

Computer Literacy

Computer literacy is listed as an advantage.

Applicants who have computer experience should include relevant computer skills on their CV.

Estate/Residential Experience

Applicants must have estate/residential experience.

If you have worked in residential estates, complexes or similar environments, clearly explain this experience in your CV.

Firearm Competency

Applicants must have:

Firearm Competency – Handgun for Business Purposes.

Candidates should ensure that their firearm competency information is current and accurately stated on their application.

Driver’s Licence

A valid driver’s licence is required.

Applicants should include their driver’s licence category on their CV where appropriate.

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Key Skills for a Tactical Officer

A strong Tactical Officer CV should clearly demonstrate relevant skills and experience, such as:

• Tactical security operations
• Security patrols
• Residential estate security
• Access control
• Incident response
• Emergency response
• Risk awareness
• Crime prevention
• Surveillance
• Radio communication
• Incident reporting
• Conflict management
• Customer service
• Security procedures
• Firearm safety
• Teamwork
• Situational awareness
• Emergency procedures
• Report writing
• Professional communication
• Physical fitness

Only include skills that genuinely reflect your experience and capabilities.

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What Does a Tactical Officer Do?

A Tactical Officer generally operates in a security environment where quick response, situational awareness and adherence to security procedures are important.

Depending on the employer’s operational requirements, duties can include responding to incidents, conducting patrols, monitoring suspicious activity, protecting people and property, communicating with control rooms and completing incident reports.

For this specific vacancy, applicants should rely on the employer’s official job description and instructions for the exact responsibilities associated with the position.

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Why Estate/Residential Experience Matters

Fidelity ADT specifically requires estate/residential experience for this vacancy.

Candidates with this type of background should make it easy for recruiters to identify the experience on their CV.

For example, instead of simply writing:

Security Officer – 2022–2025

a CV should clearly explain relevant responsibilities, where accurate, such as:

• Conducted security patrols within a residential environment.
• Monitored access and movement of residents and visitors.
• Responded to security incidents according to company procedures.
• Maintained communication with the control room.
• Completed security reports and incident documentation.
• Assisted with maintaining a safe environment for residents and visitors.

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How to Improve Your CV for This Vacancy

Your CV should be easy for a recruiter to scan.

Include your security experience

Clearly state:

Job Title | Company | Location | Dates

Then list relevant duties underneath.

Highlight PSIRA

For example:

PSIRA: Grade B – Registered/Accredited

Make sure the information is accurate.

Include firearm competency

Clearly indicate your relevant firearm competency, including the handgun for business purposes requirement.

Include your driver’s licence

State your valid driver’s licence category.

Highlight residential experience

If you have worked in an estate, complex or residential security environment, make this prominent in your employment history.

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Tactical Officer Interview Questions and Answers

Below are interview questions that may help candidates prepare for a Tactical Officer/security interview.

1. Tell us about yourself.

Sample answer:

I am a disciplined and responsible security professional with experience in the security industry. I understand the importance of remaining alert, following procedures and maintaining professionalism when dealing with clients, residents, colleagues and members of the public. I am physically prepared for the demands of security work and I take safety, communication and accurate reporting seriously. I am interested in this opportunity because I believe my security background and willingness to follow operational procedures can allow me to contribute positively to the team.

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2. Why do you want to work as a Tactical Officer?

Sample answer:

I am interested in tactical security because I want to use my security experience in a role that requires alertness, discipline, teamwork and professional response. I understand that the role carries significant responsibility and requires employees to follow company procedures carefully. I would like to contribute my experience while continuing to develop professionally within the security industry.

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3. What does good security service mean to you?

Sample answer:

Good security service means protecting people and property while remaining professional, alert and respectful. It involves following procedures, communicating effectively, identifying potential risks and reporting incidents accurately. It also means treating clients, residents, visitors and colleagues professionally while maintaining the required level of security.

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4. How would you deal with a difficult resident or client?

Sample answer:

I would remain calm and professional and allow the person to explain their concern. I would listen carefully and respond respectfully while following the company’s procedures. I would not allow a difficult interaction to affect my judgement or professionalism. If the matter required a supervisor or another responsible person, I would escalate it through the correct channels.

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5. What would you do if you noticed suspicious activity?

Sample answer:

I would remain alert and assess the situation while following the company’s operational procedures. I would communicate the relevant information to the control room or appropriate team members and respond according to my training and instructions. I would avoid unnecessary confrontation and make sure that any incident is properly reported afterwards.

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6. Why is communication important in security?

Sample answer:

Communication is extremely important because security operations often involve several people working together. Accurate information can help colleagues and the control room understand what is happening and respond appropriately. I would communicate clearly, remain professional and make sure important information is not omitted from an incident report.

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7. How do you handle pressure?

Sample answer:

I try to remain calm and focus on the situation in front of me. In security, it is important not to allow pressure to cause poor decisions. I would follow my training, company procedures and instructions, communicate with the appropriate people and focus on resolving the situation safely and professionally.

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8. What would you do after a security incident?

Sample answer:

I would follow the company’s incident procedures, notify the appropriate people and make sure the incident is properly documented. I would provide accurate information about what happened, including relevant observations and actions taken. I understand that accurate reporting is important for both operational follow-up and accountability.

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9. What does professionalism mean to you?

Sample answer:

Professionalism means being reliable, disciplined, respectful and responsible at all times. In security, it also means maintaining confidentiality, following procedures, communicating appropriately and representing the company positively when dealing with clients and members of the public.

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10. Why should we hire you?

Sample answer:

I understand the responsibilities associated with working in the security industry and I take them seriously. I am prepared to follow procedures, remain alert, communicate effectively and work as part of a team. I also understand the importance of professionalism when dealing with residents, clients and colleagues. If given the opportunity, I would focus on performing my responsibilities consistently and contributing positively to the team.

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Tactical Officer Interview Preparation Tips

Before attending an interview, candidates should be prepared to discuss:

• Their security industry experience.
• Their PSIRA Grade B status.
• Their residential or estate security experience.
• Their firearm competency.
• Their driver’s licence.
• Their previous security responsibilities.
• Their approach to incident reporting.
• Their approach to customer service.
• Their ability to work under pressure.
• Their understanding of security procedures.
• Their availability and willingness to perform operational duties.

Candidates should also bring or have access to any legitimate supporting documents requested by the employer.

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Frequently Asked Questions

Is this a permanent job?

Yes. The vacancy is advertised as permanent.

How many Tactical Officer positions are available?

The vacancy is advertised as Tactical Officer Garsfontein x2, meaning two positions are listed.

Where is the position located?

The position is around Garsfontein, Pretoria, Gauteng.

What qualification is required?

The vacancy requires Matric.

Is PSIRA Grade B required?

Yes. The vacancy requires Grade B PSIRA accreditation and registration. Response and tactical accreditation/registration is stated as an advantage.

How much security experience is required?

The vacancy specifies a minimum of three years in the security industry.

Is estate security experience required?

Yes. The vacancy specifically states that candidates must have estate/residential experience.

Is firearm competency required?

Yes. The vacancy requires Firearm Competency – Handgun for Business Purposes.

Is a driver’s licence required?

Yes, a driver’s licence is listed as a requirement.

Can women apply?

Yes. The employer explicitly states that women candidates are also accepted.

Is computer literacy required?

Computer literacy is listed as an advantage.

Must applicants have a clean criminal record?

Yes. The vacancy requires candidates to have no criminal record and states that candidates must be willing to undergo criminal checks regularly.

Is physical fitness important?

Yes. The employer states that candidates must be physically fit and in good health and should not be afraid of heights.

When was the vacancy posted?

The vacancy was posted on 22 September 2026.

What is the closing date?

The advertised closing date is 29 September 2026.

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Quick Vacancy Summary

Category	Details
Position	Tactical Officer Garsfontein x2
Company	Fidelity Services Group
Division	Fidelity ADT
Location	Garsfontein, Pretoria, Gauteng
Employment	Permanent
Experience	Minimum 3 years security industry experience
Education	Matric
PSIRA	Grade B accredited and registered
Residential Experience	Required
Firearm Competency	Handgun – Business Purposes
Driver’s Licence	Required
Computer Literacy	Advantage
Closing Date	29 September 2026

Job seekers: Make sure your CV clearly highlights your PSIRA Grade B, three years’ security experience, estate/residential experience, firearm competency and driver’s licence if you meet these requirements. Apply as soon as possible because vacancies can close or be removed before the advertised closing date.

HOW TO APPLY

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