Are you an experienced administrator looking for a permanent job with one of South Africa’s leading security companies? Fidelity Services Group (FSG) is currently inviting applications for an Administrator position at its East Rand Branch in Benoni, Gauteng.
This is an excellent opportunity for organised and detail-oriented individuals who have strong administrative skills and enjoy working in a fast-paced office environment. The successful candidate will provide administrative, financial, and operational support to ensure the branch runs efficiently.
Applications are now open and will close on 24 July 2026.
Fidelity Services Group is one of South Africa’s largest providers of integrated security solutions. The company offers a wide range of services, including guarding, cash management, armed response, investigations, risk management, and technology solutions.
With thousands of employees across the country, Fidelity continues to invest in developing its workforce while maintaining high standards of professionalism, service delivery, and business ethics.
The successful Administrator will report directly to the Branch and Admin Manager and provide administrative support to the Branch and Operations Managers.
Minimum Requirements
Applicants should meet the following requirements:
Grade 12 (Matric).
A relevant certificate or diploma will be an added advantage.
Minimum of 4 years’ administrative experience.
Proficiency in Microsoft Word, Excel, and Outlook.
Excellent communication skills.
Strong organisational and planning skills.
Ability to work independently.
Professional communication with employees at all levels.
Ability to work under pressure.
Willingness to work overtime when required.
Main Responsibilities
The successful Administrator will perform various administrative and office support duties, including:
Administrative Support
Provide daily administrative support to management and staff.
Handle filing and maintain organised office records.
Perform accurate data capturing.
Prepare and manage office correspondence.
Maintain accurate documentation and company records.
Office Coordination
Schedule meetings.
Coordinate travel arrangements.
Assist with general office administration.
Ensure the office remains clean, professional, and organised.
Human Resources and Operations
Load employee leave applications.
Assist with branch administrative functions.
Liaise with personnel across different departments.
Support Operations Managers with administrative responsibilities.
Fleet Administration
Assist the Fleet Department.
Prepare fleet reports.
Distribute fuel slips.
Ensure fleet-related documentation is properly maintained.
Reporting
Prepare weekly reports.
Complete monthly reports.
Compile quarterly reports.
Ensure reports are submitted on time.
Resolve administrative queries efficiently.
Skills That Will Help You Succeed
Successful candidates should demonstrate:
Excellent organisational skills.
High level of accuracy.
Strong communication skills.
Good computer literacy.
Ability to prioritise work.
Time management.
Attention to detail.
Problem-solving ability.
Professionalism.
Reliability.
These skills are essential in supporting the daily operations of a busy branch office.
Why You Should Apply
Administrative professionals continue to be in demand across South Africa because every successful organisation depends on efficient office support.
Benefits of this opportunity include:
Permanent employment.
Opportunity to work for one of South Africa’s leading security companies.
Stable working environment.
Exposure to finance, operations, fleet administration, and management support.
Career development opportunities.
Experience within a nationally recognised organisation.
This role can also provide a pathway into senior administration, office management, branch administration, or operations support positions.
Documents You Should Prepare
Before applying, ensure you have:
Updated CV.
Certified copy of your Grade 12 certificate.
Copies of any certificates or diplomas.
Certified copy of your South African ID.
Contactable references.
Updated contact information.
Double-check your application before submission to ensure all information is accurate.
How to Apply
Applications must be submitted online through the official Fidelity Services Group careers portal before the closing date.
Due to the large number of applications received, only shortlisted candidates will be contacted.
Closing Date
24 July 2026
Submit your application early to avoid missing this opportunity.
Frequently Asked Questions (FAQs)
1. Who can apply for the Fidelity Services Group Administrator vacancy?
Anyone who meets the minimum requirements, including Matric and relevant administrative experience, may apply.
2. Where is the job located?
The position is based in Benoni, Gauteng.
3. Is this a permanent position?
Yes. This is a permanent employment opportunity.
4. What qualification is required?
Applicants must have Grade 12 (Matric). A relevant certificate or diploma is advantageous.
5. How much experience is required?
Applicants should have at least four years of administrative experience.
6. What computer skills are required?
Candidates should be proficient in Microsoft Word, Excel, and Outlook.
7. What are the main duties?
The role includes office administration, data capturing, filing, reporting, scheduling meetings, loading leave applications, assisting the Fleet Department, and supporting branch management.
8. When is the closing date?
Applications close on 24 July 2026.
9. How do I apply?
Applications must be submitted online through the official Fidelity Services Group recruitment portal.
10. Will everyone who applies be contacted?
No. Only shortlisted candidates will be contacted. If you do not hear back within 10 working days after the closing date, your application was unfortunately unsuccessful.
Administrator Interview Questions and Sample Answers
1. Tell us about yourself.
Sample Answer: I am an organised and reliable administrator with experience managing office duties, preparing reports, handling correspondence, and supporting management in busy office environments.
2. Why do you want to work for Fidelity Services Group?
Sample Answer: Fidelity is one of South Africa’s leading security companies. I would like to contribute my administrative skills while growing my career within a respected organisation.
3. How do you prioritise multiple tasks?
Sample Answer: I create daily task lists, prioritise urgent work, meet deadlines, and communicate with my manager when priorities change.
4. What Microsoft Office programs have you used?
Sample Answer: I regularly use Microsoft Word for documents, Excel for reports and data, and Outlook for email communication and scheduling.
5. How do you ensure accuracy when capturing data?
Sample Answer: I carefully review all information before saving or submitting it and double-check figures and documents to minimise errors.
6. How would you handle confidential information?
Sample Answer: I always follow company policies, keep documents secure, and only share confidential information with authorised personnel.
7. Can you work under pressure?
Sample Answer: Yes. I remain calm, organise my workload, and focus on completing tasks accurately even during busy periods.
8. Describe a time you solved an office problem.
Sample Answer: I identified missing documentation before a reporting deadline, contacted the relevant department immediately, and ensured the report was completed on time.
9. Why should Fidelity hire you?
Sample Answer: I have strong administrative experience, excellent organisational skills, attention to detail, and I work well independently while supporting team goals.
10. What is your greatest strength?
Sample Answer: My greatest strength is organisation. I manage multiple responsibilities efficiently while maintaining high levels of accuracy and professionalism.
Nomcebo Yaka is a South African opportunity curator and digital platform builder dedicated to helping young people access employment and skills development opportunities. Through her social media presence and website, she shares verified job openings, learnerships, and career resources, making it easier for job seekers to stay informed and apply on time.
Driven by a passion for community upliftment, she actively connects unemployed individuals with potential employers and encourages proactive job searching. Her work focuses on bridging the gap between opportunity and access, particularly for youth across South Africa.
