Motus Corporation is inviting suitably qualified South Africans to apply for the Receptionist – Renault Melrose vacancy based in Johannesburg, Gauteng. This permanent opportunity is ideal for individuals with Matric and previous reception or switchboard experience who are passionate about customer service and administration.
As the first point of contact for customers and visitors, the successful candidate will play an important role in creating a professional first impression while supporting the daily administrative operations of the dealership.
If you have excellent communication skills, enjoy working with people, and want to build your career with one of South Africa’s leading automotive groups, this opportunity could be the perfect fit.
Motus is one of South Africa’s leading automotive groups and operates across vehicle retail, distribution, mobility solutions, fleet management, vehicle rental, financial services, and aftermarket parts.
The company represents many of the world’s leading vehicle brands and employs thousands of people across dealerships, distribution centres, corporate offices, and service centres throughout South Africa and neighbouring countries.
Motus is committed to providing exceptional customer service while investing in employee development, skills training, and long-term career growth.
About the Receptionist Position
The Receptionist serves as the first point of contact for customers, suppliers, visitors, and business partners entering the dealership.
The role involves managing the reception area, answering incoming telephone calls, directing visitors, receiving deliveries, and providing general administrative support while ensuring every customer receives professional and friendly service.
A Receptionist contributes significantly to the company’s reputation by creating positive first impressions and ensuring customer enquiries are handled efficiently.
Main Responsibilities
Reception Duties
The successful candidate will:
Welcome visitors professionally
Assist walk-in customers
Direct visitors to the correct departments
Maintain a professional reception environment
Switchboard Operations
Responsibilities include:
Answering incoming calls
Transferring calls to relevant departments
Taking messages accurately
Responding professionally to telephone enquiries
Administrative Support
The Receptionist will:
Process reception-related administration
Maintain accurate records
Complete assigned administrative duties
Support office operations
Customer Service
The successful candidate will:
Assist customers with enquiries
Resolve basic customer queries
Direct customers to appropriate staff members
Deliver excellent customer service
Document Handling
Responsibilities include:
Receiving documents
Receiving deliveries
Distributing incoming goods
Handling office correspondence
Office Organisation
The Receptionist will:
Keep the reception area clean
Maintain a neat workspace
Ensure compliance with Occupational Health and Safety (OHS) standards
Reporting
The successful candidate will:
Record work activities
Provide accurate information
Report operational issues
Escalate unresolved matters when necessary
Minimum Requirements
Applicants must have:
Grade 12 (Matric)
Advantageous Qualification
The following will strengthen your application:
Relevant tertiary qualification in Administration, Office Management, Customer Service, or a related field
Experience Required
Candidates should have:
One to two years’ experience in a receptionist, switchboard, front office, or similar administrative role.
Computer Skills
Applicants should demonstrate intermediate knowledge of:
Microsoft Word
Microsoft Excel
Microsoft Outlook
Internet
Email communication
Skills and Competencies
The ideal candidate should demonstrate:
Reception Skills
Switchboard management
Visitor reception
Customer service
Telephone etiquette
Office administration
Communication Skills
Verbal communication
Written communication
Professional telephone manner
Customer interaction
Personal Qualities
Friendly personality
Professional appearance
Reliability
Positive attitude
Integrity
Workplace Skills
Time management
Organisation
Problem-solving
Teamwork
Attention to detail
Why Receptionists Are Important
Receptionists create the first impression customers have of a business.
They help by:
Greeting customers professionally
Managing visitor flow
Directing enquiries efficiently
Supporting office operations
Improving customer satisfaction
Enhancing the company’s professional image
An organised and welcoming reception area contributes significantly to a positive customer experience.
Why Work for Motus?
Working for Motus offers employees the opportunity to build a rewarding career within one of South Africa’s largest automotive groups.
Benefits include:
Permanent employment
Career development opportunities
Professional working environment
Ongoing learning initiatives
Exposure to the automotive industry
Opportunities for internal promotion
Motus encourages employees to continuously develop their skills while living the company’s values and delivering outstanding customer service.
Career Growth Opportunities
Experience gained in this role can lead to positions such as:
Senior Receptionist
Office Administrator
Dealership Administrator
Customer Relations Consultant
Service Advisor
Office Coordinator
Executive Assistant
Branch Administrator
Many administrative professionals within Motus begin in entry-level front office roles before progressing into supervisory and management positions.
How to Apply
Interested applicants should submit their applications through the official Motus Careers portal before the closing date.
Documents Commonly Required
Prepare the following:
Updated CV
Certified South African ID
Certified Matric Certificate
Relevant qualifications (if applicable)
Contactable references
Ensure all information is accurate and your contact details are current.
10 Receptionist Interview Questions and Answers
1. Tell us about yourself.
Answer: I am organised, friendly, and enjoy working with customers while providing professional administrative support.
2. Why do you want to work for Motus?
Answer: Motus is one of South Africa’s leading automotive companies and offers excellent opportunities for career growth and professional development.
3. How would you handle an angry customer?
Answer: I would remain calm, listen carefully, show empathy, and assist the customer or direct them to the appropriate person.
4. Why is customer service important?
Answer: Excellent customer service creates positive experiences, builds trust, and strengthens the company’s reputation.
5. Can you manage multiple tasks?
Answer: Yes. I prioritise tasks, stay organised, and remain focused during busy periods.
6. What computer programmes have you used?
Answer: I am comfortable using Microsoft Word, Excel, Outlook, email, and internet applications.
7. Why should Motus hire you?
Answer: I have relevant reception experience, strong communication skills, and enjoy providing excellent customer service.
8. What are your strengths?
Answer: Communication, organisation, professionalism, reliability, and attention to detail.
9. How do you ensure visitors feel welcome?
Answer: I greet every visitor politely, assist them promptly, and create a professional and friendly first impression.
10. Where do you see yourself in five years?
Answer: I hope to grow within Motus and take on additional administrative or customer service responsibilities.
Frequently Asked Questions
Is this a permanent position?
Yes. This is a permanent position.
Where is the job located?
Renault Melrose, Johannesburg, Gauteng.
What qualification is required?
Applicants must have Matric. A relevant tertiary qualification will be an added advantage.
How much experience is required?
Applicants should have one to two years of experience in a similar reception or administrative environment.
What computer skills are required?
Candidates should have intermediate knowledge of Microsoft Office, internet, and email.
When do applications close?
Applications close on 07 July 2026.
Final Thoughts
The Motus Receptionist Vacancy 2026 offers an excellent opportunity for candidates looking to build a long-term administrative career within South Africa’s automotive industry. Working at Renault Melrose provides valuable experience in customer service, reception management, and office administration while becoming part of one of the country’s most respected automotive groups.
If you meet the minimum requirements and enjoy working with customers in a professional environment, submit your application before the closing date and take the next step in your career with Motus Corporation.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
