Are you looking for a retail job in Cape Town? Cape Union Mart International is currently recruiting for a Permanent Part-Time Sales Assistant – Old Khaki position at Canal Walk in Cape Town, Western Cape.

This opportunity is suited to candidates who have retail experience, enjoy working with customers and are interested in sales, fashion, clothing trends and creating a positive shopping experience.

Job Overview

Job Details	Information
Job Title	Permanent Part-Time Sales Assistant
Brand	Old Khaki
Company	Cape Union Mart International
Location	Canal Walk, Cape Town
Province	Western Cape
Employment Type	Permanent, Part-Time
Experience Level	Entry Level
Industry	Retail
Job Function	Sales
Posted	16 September 2026
Closing Date	19 September 2026

Important: The advertised closing date is 19 September 2026. Job seekers are encouraged to apply as soon as possible and not wait until the closing date.

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About the Old Khaki Sales Assistant Job

The Sales Assistant will be responsible for helping customers, supporting store sales and maintaining the overall appearance and standards of the store.

The role combines customer service, retail sales, stock control, visual merchandising and housekeeping.

The successful applicant should be comfortable communicating with customers, working towards sales targets and identifying opportunities to increase store turnover.

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Sales Assistant Duties and Responsibilities

1. Provide Excellent Customer Service

The Sales Assistant will be expected to exceed customer expectations by using effective customer-selling techniques.

This includes:

• Welcoming and assisting customers
• Understanding customer needs
• Recommending suitable products
• Providing product information
• Creating a positive shopping experience
• Assisting customers throughout the sales process

Good communication and interpersonal skills are therefore important for this position.

2. Drive Sales and Increase Turnover

The successful candidate should actively look for opportunities to increase sales.

This may include understanding customer requirements, recommending appropriate products and identifying additional sales opportunities.

Candidates should therefore be comfortable working in a target-driven retail environment.

3. Achieve Individual Sales Targets

The vacancy requires employees to ensure that their individual targets are met consistently.

A Sales Assistant should therefore be able to:

• Work towards sales goals
• Engage customers proactively
• Understand products
• Identify sales opportunities
• Maintain good customer relationships
• Remain motivated during busy periods

4. Follow Stock-Loss Controls

Stock protection is an important responsibility in retail.

The Sales Assistant must follow store procedures relating to stock control and help prevent unnecessary stock losses.

5. Maintain Store Housekeeping

Employees will also contribute to keeping the store clean, organised and presentable.

A well-maintained retail environment can make it easier for customers to browse products and contributes to the overall shopping experience.

6. Maintain Visual Merchandising Standards

The Sales Assistant will help maintain the company’s visual merchandising standards.

This involves ensuring that products are presented appropriately and that the store maintains the required appearance.

7. Create an Inspiring Environment

The employee is expected to contribute to a welcoming and positive environment for customers and colleagues.

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Behavioural Requirements

The vacancy highlights several important behavioural qualities.

Honesty

The role requires honesty when dealing with cash and finances. Candidates should demonstrate integrity and follow company procedures when handling transactions.

Building and Maintaining Relationships

Sales Assistants interact with customers and colleagues every day. The ability to build professional relationships is therefore important.

Innovation and Change Management

Retail businesses can introduce new products, systems, promotions and procedures. Employees should be willing to adapt to changes in the workplace.

Adaptability

Candidates should be able to adjust to different customers, situations and operational requirements.

Taking Ownership

Taking ownership means accepting responsibility for assigned duties and contributing to the successful operation of the store.

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Minimum Requirements

According to the vacancy, applicants should have:

• 6 months of retail experience
• Matric or equivalent
• A clear criminal record
• Microsoft computer proficiency
• Effective communication skills
• Knowledge of current clothing trends
• Knowledge of outdoor lifestyle trends where applicable to the brand

Although the position is categorised as Entry Level, applicants should take note that six months of retail experience is listed as a minimum requirement.

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Skills to Highlight on Your CV

If you are applying for this Sales Assistant vacancy, consider highlighting relevant skills such as:

• Retail sales
• Customer service
• Customer relationship management
• Sales target achievement
• Product knowledge
• Cash handling
• Stock control
• Stock-loss prevention
• Visual merchandising
• Housekeeping
• Communication
• Teamwork
• Problem-solving
• Computer literacy
• Microsoft Office
• Adaptability
• Time management
• Accountability
• Clothing and fashion trends

Only include skills you genuinely possess or can demonstrate through your experience.

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How to Make Your CV Suitable for a Retail Sales Assistant Position

Your CV should make it easy for a recruiter to see that you meet the requirements.

For example, instead of writing:

Helped customers.

You could describe relevant experience more specifically:

Assisted customers with product selection, provided professional customer service and supported daily sales targets.

Another example:

Maintained organised product displays, followed stock-control procedures and assisted with daily store housekeeping.

Your CV should also clearly show your retail experience, Matric qualification and relevant computer skills.

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Frequently Asked Questions

1. What position is being advertised?

The position is Permanent Part-Time Sales Assistant – Old Khaki.

2. Who is the employer?

The employer is Cape Union Mart International.

3. Which brand is the position for?

The position is within the Old Khaki division.

4. Where is the job located?

The position is at Canal Walk in Cape Town, Western Cape.

5. Is this a permanent job?

Yes. It is advertised as a Permanent Part-Time position.

6. Is retail experience required?

Yes. The minimum requirement states 6 months of retail experience.

7. Is Matric required?

Yes. Applicants need Matric or an equivalent qualification.

8. Is computer literacy required?

Yes. Microsoft computer proficiency is listed among the requirements.

9. Is a clear criminal record required?

Yes. The vacancy lists a clear criminal record as a minimum requirement.

10. Will I have sales targets?

Yes. The job description states that employees must consistently meet individual targets and identify opportunities to increase turnover.

11. Will the job involve customer service?

Yes. Customer service and customer-selling techniques are important parts of the position.

12. Does the position involve stock?

Yes. Employees are required to follow the store’s stock-loss control procedures.

13. Is fashion knowledge useful?

Yes. The vacancy asks for knowledge of current clothing trends and outdoor lifestyle knowledge where applicable to the brand.

14. When was the vacancy posted?

The vacancy was posted on 16 September 2026.

15. What is the closing date?

The advertised closing date is 19 September 2026.

16. Should I apply before the closing date?

Yes. If you meet the requirements, it is advisable to submit your application as soon as possible rather than waiting for the final day.

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Sales Assistant Interview Questions and Answers

If you are shortlisted for an interview, you may be asked questions about customer service, sales, targets, teamwork and handling difficult situations.

1. Tell us about yourself.

Sample Answer:

I am a hardworking and customer-focused person with retail experience. I enjoy interacting with customers and assisting them in finding products that meet their needs. I am also comfortable working as part of a team and working towards sales targets.

2. Why do you want to work for Old Khaki?

Sample Answer:

I am interested in the retail and clothing environment, and I enjoy working with customers. I believe my communication skills, retail experience and willingness to learn would allow me to contribute positively to the store.

3. What does good customer service mean to you?

Sample Answer:

Good customer service means treating every customer respectfully, listening to their needs and providing helpful and professional assistance. The goal is to make the customer feel valued while helping them find the right product.

4. How would you increase sales?

Sample Answer:

I would start by understanding what the customer needs. I would then recommend suitable products and explain their features and benefits. Where appropriate, I would also identify additional products that could meet the customer’s needs.

5. How would you handle an unhappy customer?

Sample Answer:

I would remain calm and professional, listen carefully to the customer’s concern and try to understand the problem. I would then assist according to company procedures. If the issue required management assistance, I would refer it to the appropriate supervisor.

6. How do you feel about working with sales targets?

Sample Answer:

I understand that sales targets are an important part of retail. I would work towards my targets by providing good customer service, understanding customer needs and actively identifying genuine sales opportunities.

7. What would you do if you noticed missing stock?

Sample Answer:

I would follow the company’s stock-control procedures and report the matter to the appropriate supervisor or manager. I understand that accurate stock control is important for preventing stock losses.

8. Why is visual merchandising important?

Sample Answer:

Visual merchandising helps make the store organised and attractive. It allows customers to easily see and browse products and helps create a positive shopping environment.

9. How would you deal with a customer who cannot decide what to buy?

Sample Answer:

I would ask questions to understand what the customer is looking for, their preferences and requirements. I would then explain the differences between suitable products and allow the customer to make an informed decision.

10. What are your strengths?

Sample Answer:

My strengths include communication, customer service, teamwork and willingness to learn. I am also adaptable and take responsibility for completing my duties properly.

11. How would you handle working during a busy period?

Sample Answer:

I would remain organised and focused, prioritise customers who need assistance and communicate with my colleagues when necessary. I would maintain a professional attitude even when the store is busy.

12. Why should we hire you?

Sample Answer:

I believe I can contribute through my retail experience, customer-service skills and positive attitude. I am willing to learn, work towards sales targets and follow company procedures while providing customers with professional service.

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Final Advice for Job Seekers

Before applying for the Permanent Part-Time Sales Assistant – Old Khaki, Canal Walk position, carefully check that your CV reflects the requirements in the vacancy.

Pay particular attention to:

• Retail experience
• Matric or equivalent
• Customer service
• Sales experience
• Communication skills
• Computer literacy
• Stock control
• Cash-handling experience, where applicable
• Clothing or fashion knowledge
• Teamwork
• Ability to work towards targets

Closing date: 19 September 2026. Apply as soon as possible if you meet the requirements.

HOW TO APPLY

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