Cashier (Part-Time) Job at Pepkor Lifestyle – Incredible Connection

Pepkor Lifestyle Cashier Vacancy 2026 | Part-Time Retail Job | Closing Date: 22 October 2026

Are you looking for a part-time cashier job in Gauteng? Pepkor Lifestyle is advertising a Cashier (Part-Time) position for Incredible Connection, under the Eastgate business unit, in Germiston, Gauteng. This opportunity is aimed at candidates with Grade 12 (Matric), retail experience, cash-handling skills, and a strong commitment to customer service.

The successful candidate will be responsible for processing point-of-sale transactions, handling cash, balancing floats, maintaining till security, assisting customers, and supporting cellular, credit, warranty, and repair administration.

Candidates should have strong numerical skills, basic computer literacy, attention to detail, and the ability to work under pressure while meeting sales targets.

Read the full job description, minimum requirements, responsibilities, frequently asked questions, and sample interview questions and answers below to help you prepare your application.

1. Pepkor Lifestyle Cashier Job Details

• Company: Pepkor Lifestyle
• Retail Brand: Incredible Connection
• Business Unit: Eastgate
• Job Title: Cashier (Part-Time)
• Location: Germiston, Gauteng, South Africa
• Industry: Retail
• Functional Area: Operations
• Employment Type: Part-time
• Experience Level: Entry Level, as categorised in the listing
• Minimum Qualification: Grade 12 / Matric
• Experience Required: 2–3 years in a retail environment
• Additional Experience: Financial administration or cash handling
• Date Posted: 15 October 2026
• Closing Date: 22 October 2026

Important: Although the vacancy is categorised as entry-level, the stated requirements include 2–3 years of retail experience and practical cash-handling or financial administration experience. Applicants should assess their experience against the full requirements.

2. About the Cashier Position

The Cashier will serve as an important point of contact between Incredible Connection and its customers. The role involves more than receiving payments: it also includes maintaining financial accuracy, preventing transaction-related losses, protecting customer information, and providing a professional shopping experience.

During quieter periods at the tills, the successful candidate may assist with cellular and credit applications, value-added services, and customer repair administration.

This position may suit candidates who enjoy working with customers, handling money, processing transactions, using computers, and supporting retail operations.

3. Minimum Qualifications and Requirements

Before applying, check that you meet the qualifications and experience requirements listed in the advertisement.

Grade 12 / Matric

Applicants must have a Grade 12 or Matric certificate. Make sure your educational qualification is clearly stated on your CV.

Retail experience

The vacancy requires 2–3 years of experience in a retail environment. Experience as a cashier, sales assistant, customer service assistant, or retail administrator may be relevant if it demonstrates the skills required for this role.

Cash handling and financial administration

Practical experience in cash handling or financial administration is required. Relevant duties may include processing payments, issuing receipts, balancing cash, reconciling transactions, handling floats, and maintaining accurate records.

Basic computer literacy

Applicants should have basic computer skills, including working knowledge of Microsoft Word and Microsoft Excel. Experience using point-of-sale systems is also useful.

SAP experience

SAP experience is listed as advantageous. This means it may strengthen your application, but it is not presented as a compulsory requirement in the supplied advert.

Cellular and credit vetting

Experience assisting with cellular applications, credit applications, or customer documentation checks may be beneficial. Candidates should understand the importance of following company procedures and protecting customers’ personal information.

Additional knowledge

The employer also highlights knowledge of:

• Financial compliance legislation.
• Supplier warranty procedures.
• Store repair agreements.
• Retail customer service standards.
• Point-of-sale security procedures.

4. Key Duties and Responsibilities

A. Point-of-Sale Transactions and Cash Management

The cashier will be responsible for accurately processing customer purchases and following the company’s financial procedures.

Key duties include:

• Processing cash, card, and other authorised point-of-sale transactions accurately.
• Completing cash-ups in accordance with company policies.
• Balancing cash-ups and floats against system totals with a supervisor or manager present.
• Checking float seals and ensuring that floats are properly secured at the end of shifts.
• Capturing manual invoices electronically within 24 hours.
• Attaching electronic invoices to the relevant manual book copies.
• Maintaining and updating TV licence registers.
• Processing required TV licence purchases according to company procedures.
• Promoting relevant add-on products and services during customer purchases.
• Reporting cash discrepancies and transaction errors promptly.

Accuracy and honesty are essential because even small mistakes can result in financial discrepancies or customer complaints.

B. Till Security and Operational Support

Cashiers must help protect the store, its money, its merchandise, and its customers.

Responsibilities include:

• Keeping till points and workstations clean, organised, secure, and ready for trading.
• Locking till points when they are unattended.
• Updating till passwords weekly in accordance with company policy.
• Deactivating merchandise security tags after checkout.
• Performing the required checks on cash and credit cards using UV light where applicable.
• Conducting credit card security checks according to company procedures.
• Ensuring that the number of items matches the invoice total.
• Reporting suspicious transactions, suspected fraud, and shoplifting to management or security.
• Following store security and loss-prevention procedures.

C. Customer Service

Customer service is a central part of the position. The cashier must make sure that customers are assisted respectfully and efficiently.

Responsibilities include:

• Welcoming customers and processing purchases professionally.
• Providing accurate information about transactions and payment procedures.
• Handling complaints efficiently and within the appropriate timeframe.
• Referring complex complaints to a supervisor or manager.
• Maintaining professional communication with customers and colleagues.
• Following the company’s service standards.
• Complying with relevant consumer protection and retail legislation.

D. Telephone Duties

The cashier may also be required to answer incoming calls and direct enquiries to the correct person.

Responsibilities include:

• Answering incoming calls within three rings, as specified in the advert.
• Using the company’s standard telephone greeting.
• Taking accurate messages.
• Transferring calls to the appropriate department or employee.
• Communicating politely and professionally.

E. Cellular, Credit and Value-Added Services

During periods when the cashier is not busy with transactions, they may assist with additional sales and administration.

These duties include:

• Helping customers complete cellular and credit application forms.
• Checking supporting documentation in accordance with company policies.
• Scanning and submitting completed application agreements.
• Providing customers with copies of their agreements.
• Supporting cellular, credit, and lay-by sales activities.
• Working towards monthly sales volumes and targets.
• Offering relevant value-added services, such as extended warranties and insurance products.

Cashiers must explain products honestly and follow the relevant application and disclosure procedures. Customer documentation and personal information must be handled securely.

F. Customer Repairs Coordination

The role also includes supporting the administration of customer repairs.

Responsibilities include:

• Receiving customer items submitted for repair.
• Recording repair details accurately.
• Sending items to authorised repair agents or vendors.
• Following applicable service-level agreements (SLAs).
• Explaining estimated repair turnaround times to customers.
• Following up on repairs that have been pending for more than seven days.
• Keeping repair stock in designated secure storage areas.
• Helping prevent loss, damage, and unnecessary stock write-offs.

5. Skills to Highlight on Your Cashier CV

If you are applying for this vacancy, ensure that your CV highlights skills relevant to the actual duties in the advertisement.

Relevant CV keywords include:

• Cashier operations
• Point-of-sale (POS) systems
• Cash handling
• Cash-ups and float reconciliation
• Financial administration
• Retail operations
• Customer service
• Customer complaint resolution
• Sales and add-on selling
• Upselling and cross-selling
• Credit card transaction processing
• Till security
• Loss prevention
• Invoice processing
• Manual invoice capturing
• Microsoft Word
• Microsoft Excel
• SAP, if applicable
• Cellular applications
• Credit application administration
• Document verification
• Lay-by administration
• Extended warranties
• Insurance product sales
• Customer repair coordination
• Stock control
• Telephone etiquette
• Attention to detail
• Numerical accuracy
• Teamwork
• Time management
• Working under pressure
• Retail compliance

ATS tip: Applicant Tracking Systems may scan CVs for qualifications, relevant experience, and job-related keywords. Include accurate keywords in your skills, work experience, and professional summary where they reflect your actual abilities. No keyword list can guarantee shortlisting.

6. Example of an ATS-Friendly Professional Summary

The following is a guide for applicants whose experience matches the requirements. Adjust it to reflect your real background.

Professional Summary

Customer-focused and detail-oriented retail cashier with 2–3 years of experience in retail operations, point-of-sale transactions, cash handling, and financial administration. Skilled in processing customer payments, balancing cash-ups and floats, maintaining accurate transaction records, and following till security procedures. Demonstrates strong numerical ability, basic computer literacy, professional communication, and a commitment to delivering excellent customer service. Able to assist with sales activities, customer documentation, and administrative duties while maintaining accuracy, confidentiality, and compliance with company policies.

Only use this summary if it accurately represents your qualifications and experience.

7. Example of Cashier Duties to Include on Your CV

If you have performed these responsibilities in previous jobs, you can adapt the following examples for your work experience section:

• Processed customer purchases and payments accurately using point-of-sale systems.
• Handled cash and card transactions in accordance with company procedures.
• Completed daily cash-ups and reconciled cash and till floats against system reports.
• Identified and reported cash discrepancies and transaction errors.
• Maintained clean, organised, and secure till points throughout shifts.
• Assisted customers with product enquiries, payments, and complaints.
• Promoted relevant products, add-on sales, and value-added services.
• Captured invoices and maintained accurate financial and administrative records.
• Followed store security and loss-prevention procedures.
• Assisted with customer applications and verified required documentation in line with company policy.
• Coordinated customer repair records and communicated repair updates where applicable.
• Worked collaboratively with sales staff, supervisors, and management to support daily store operations.

Do not claim experience with SAP, credit vetting, repairs, or financial reconciliation unless you have genuinely performed those duties or have the relevant knowledge.

8. How to Apply for the Pepkor Lifestyle Cashier Vacancy

The advertised closing date is 22 October 2026. Prepare your application early and follow the instructions on the official vacancy listing.

Before submitting your application:

1. Update your CV and check that your contact details are correct.
2. Include your Grade 12 / Matric qualification.
3. Clearly describe your retail experience and cash-handling responsibilities.
4. Highlight relevant computer skills and POS experience.
5. Include examples of customer service, accuracy, and security awareness.
6. Check spelling, grammar, and formatting.
7. Follow the official application instructions and submit before the closing date.

The information provided does not include a direct application URL or salary amount. Check the official Pepkor Lifestyle or Incredible Connection vacancy listing for application instructions and further employment details.

9. Frequently Asked Questions (FAQs)

1. What is the closing date for the Pepkor Lifestyle Cashier vacancy?

The advertised closing date is 22 October 2026.

2. Where is the Cashier position based?

The vacancy details specify Germiston, Gauteng, with Incredible Connection listed as the retail brand and Eastgate as the business unit. Check the official listing to confirm the precise workplace location.

3. Is the Cashier job permanent or part-time?

It is advertised as a part-time position.

4. What qualification is required?

Applicants must have Grade 12 / Matric.

5. How much experience is required?

The advert specifies 2–3 years of retail experience and practical experience in financial administration or cash handling.

6. Can I apply without retail experience?

The listing categorises the role as entry-level, but it also specifies 2–3 years of retail experience. Candidates without this experience may not meet the stated requirements. Check the official listing for clarification before applying.

7. Is SAP compulsory?

SAP experience is described as advantageous, rather than compulsory, in the supplied advertisement.

8. Must I know Microsoft Word and Excel?

Basic computer literacy, including MS Word and MS Excel, is listed under the technical skills required.

9. What are the main duties of the cashier?

The main duties include processing payments, cash-ups, float reconciliation, till security, customer service, sales support, cellular and credit administration, and customer repair coordination.

10. Does the position involve sales targets?

Yes. The advert includes add-on sales and targets relating to cellular, credit, lay-by, and value-added services.

11. Will the cashier handle customer complaints?

Yes. The cashier must handle complaints efficiently and escalate matters to line management when necessary.

12. Does the role involve computer work?

Yes. Duties include electronic invoice capturing, transaction processing, administrative records, and scanning and submitting customer agreements.

13. Is previous experience in electronics retail required?

The supplied advert requires retail experience but does not explicitly state that it must be in an electronics store. Relevant retail and cash-handling experience should be highlighted.

14. What skills are important for this job?

Important skills include numerical accuracy, cash handling, customer service, communication, attention to detail, computer literacy, teamwork, sales ability, and loss prevention.

15. How can I improve my chances of being shortlisted?

Make sure your CV clearly shows that you meet the qualification and experience requirements. Highlight cash handling, POS transactions, cash-ups, customer service, security procedures, and relevant administration experience.

16. Is a salary provided?

No salary amount was included in the vacancy details supplied. Applicants should consult the official listing or ask the employer for further information.

17. Where can I submit my application?

Use the official application channel listed by Pepkor Lifestyle or Incredible Connection. A direct application link was not included in the supplied vacancy information.

10. Possible Cashier Interview Questions and Sample Answers

The questions and answers below are practice examples based on the advertised responsibilities, not confirmed questions from Pepkor Lifestyle or Incredible Connection. Personalise the answers using your own work experience.

Question 1: Tell us about yourself.

Sample answer:

“I am a customer-focused and detail-oriented person with experience in retail and cash-handling duties. I understand the importance of processing transactions accurately, providing good customer service, and following company procedures. I am reliable, willing to learn, and able to work as part of a team.”

Question 2: Why do you want to work for Incredible Connection?

Sample answer:

“I am interested in this opportunity because it would allow me to contribute my retail and customer service skills in a professional retail environment. I enjoy assisting customers, handling transactions accurately, and helping a store achieve its operational and sales goals.”

Question 3: What are the main responsibilities of a cashier?

Sample answer:

“A cashier is responsible for processing customer payments, issuing receipts, handling cash accurately, balancing the till, providing customer service, and following security procedures. In this role, the cashier may also assist with add-on sales, administration, and customer repair processes.”

Question 4: How do you ensure that cash transactions are accurate?

Sample answer:

“I check the amount received, confirm the transaction on the POS system, and ensure that the correct change is given where necessary. I follow the required payment procedures and keep my till organised. If I notice an error, I report it promptly and follow the correct process to resolve it.”

Question 5: What would you do if your cash-up did not balance?

Sample answer:

“I would recount the cash and check the relevant transaction records, receipts, and system totals. If I could not identify the difference, I would report it to my supervisor or manager and follow the company’s reconciliation procedures. I would never hide a discrepancy or change records without authorisation.”

Question 6: How would you handle an unhappy customer?

Sample answer:

“I would listen carefully without interrupting, remain calm, and acknowledge the customer’s concern. I would try to resolve the issue within my authority and company policy. If the matter required additional approval, I would refer it to the supervisor or manager.”

Question 7: What would you do if a customer wanted to pay with a suspicious bank card?

Sample answer:

“I would follow the store’s card verification and security procedures. I would not ignore warning signs or make assumptions about the customer. If the transaction appeared suspicious, I would discreetly contact my supervisor or the appropriate security personnel and follow their instructions.”

Question 8: How do you prevent theft or losses at the till?

Sample answer:

“I follow the store’s security procedures, verify transactions correctly, check that the items match the invoice, secure the till when unattended, and report suspicious activity. I also ensure that merchandise security tags are handled correctly and that cash is managed responsibly.”

Question 9: What is a cash-up?

Sample answer:

“A cash-up is the process of reconciling the money received during a shift against the transactions recorded in the system. It helps confirm that the cash, card transactions, and other payment records agree with the system totals. Any differences must be investigated and reported according to company policy.”

Question 10: How would you promote add-on sales?

Sample answer:

“I would listen to the customer’s needs and suggest relevant additional products or services that could provide value. For example, where suitable, I could explain an extended warranty or another approved service. I would communicate the benefits clearly and never pressure customers or misrepresent a product.”

Question 11: What would you do if a customer complained about a repair taking too long?

Sample answer:

“I would check the repair record and the latest available update, explain the information clearly, and avoid promising a completion date that has not been confirmed. If the repair had been pending for longer than the required follow-up period, I would follow the store’s escalation process and keep the customer informed.”

Question 12: How would you handle a long queue at the till?

Sample answer:

“I would remain calm, work efficiently without sacrificing accuracy, and communicate politely with customers. I would follow the store’s procedures and request assistance from a supervisor if additional support was needed.”

Question 13: Why is attention to detail important for a cashier?

Sample answer:

“Attention to detail helps prevent incorrect charges, cash discrepancies, payment errors, and inaccurate customer records. It also helps protect the business against losses and ensures that customers receive the correct products and services.”

Question 14: How comfortable are you with computers?

Sample answer:

“I am comfortable with basic computer tasks, including entering information, maintaining records, and using software relevant to my work. I understand the importance of accurate data entry and protecting customer information. I am also willing to learn the store’s systems.”

If you have SAP or POS experience, explain which systems you have used and what you did with them.

Question 15: What would you do if you noticed a colleague violating a security procedure?

Sample answer:

“I would take the matter seriously and follow the company’s reporting procedures. If appropriate, I would remind the colleague of the correct process without creating unnecessary conflict. If the issue could cause financial loss or put the store at risk, I would report it to the supervisor or manager.”

Question 16: How would you protect a customer’s personal information?

Sample answer:

“I would only access or handle customer information for authorised work purposes. I would check documents according to company procedures, keep information secure, and avoid discussing personal details where others could hear. I would never share customer information with unauthorised people.”

Question 17: What would you do if a customer asked you to bypass a company procedure?

Sample answer:

“I would politely explain that I must follow company policy and cannot bypass required checks. If the customer remained unhappy, I would ask a supervisor or manager to assist.”

Question 18: How do you work under pressure?

Sample answer:

“I prioritise tasks, stay organised, and focus on accuracy. When the store is busy, I remain polite and work efficiently. I also communicate with my team and ask for assistance when necessary rather than allowing pressure to lead to mistakes.”

Question 19: What are your strengths?

Sample answer:

“My strengths include attention to detail, numerical accuracy, reliability, communication, and customer service. I understand the importance of following procedures, protecting company assets, and treating customers professionally.”

Question 20: Why should we hire you?

Sample answer:

“You should consider me because I understand that a cashier must be accurate, trustworthy, customer-focused, and security-conscious. I am prepared to follow company procedures, contribute to sales targets, maintain accurate records, and work with my colleagues to provide a positive customer experience.”

11. Final Advice for Job Seekers

The Pepkor Lifestyle Cashier vacancy may be a suitable opportunity for candidates with the required Matric qualification, retail experience, and cash-handling or financial administration skills.

Before submitting your application, make sure that your CV demonstrates your ability to process transactions accurately, balance cash, maintain till security, handle customer complaints, and support retail operations.

Prepare for the interview by practising examples from your previous employment, especially situations involving cash discrepancies, difficult customers, sales targets, and security procedures.

Closing date: 22 October 2026.

If you meet the requirements, check the official vacancy listing and apply before the deadline. Good luck to everyone applying for this opportunity!

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