Rosebank College is inviting suitably qualified candidates to apply for the position of Call Centre Agent in Johannesburg, Gauteng. This permanent opportunity is ideal for energetic, customer-focused individuals who have sales experience and are passionate about helping students achieve their educational goals.
The successful candidate will join the Rosebank College student recruitment team and play an important role in promoting educational opportunities, recruiting prospective students, and supporting the institution’s continued growth.
Rosebank College is part of the ADvTECH Group, Africa’s leading private education provider. Established in 1909, the institution has grown into one of South Africa’s most recognised private higher education institutions, serving more than 30,000 students across multiple campuses nationwide.
The college focuses on providing quality education while helping students develop the skills needed to succeed in today’s competitive job market.
As part of the ADvTECH Group, employees benefit from working within a respected organisation that is committed to innovation, academic excellence, and student success.
About the Call Centre Agent Role
The Call Centre Agent position focuses on student recruitment and sales. The successful candidate will engage with prospective students, parents, and existing student networks to promote Rosebank College programmes and increase student enrolments.
This role combines customer service, sales, relationship building, and educational consulting. Candidates who enjoy speaking to people, solving problems, and helping others make career decisions may find this opportunity highly rewarding.
Purpose of the Role
The primary purpose of the position is to:
Recruit new students
Promote the Rosebank College brand
Build relationships with prospective students
Conduct telephonic consultations
Increase student enrolments
Support educational career guidance
The role requires excellent communication skills and the ability to build trust with prospective students and their families.
Student recruitment offers a unique opportunity to combine sales with purpose. Recruitment consultants often help students make life-changing decisions regarding their education and future careers.
Professionals in this field develop valuable skills including:
Sales and marketing
Customer relationship management
Career advising
Communication
Business development
Many successful professionals use student recruitment as a stepping stone into education management, business development, sales leadership, and marketing careers.
Benefits of Working for Rosebank College
Education Industry Exposure
Work within one of South Africa’s leading private education institutions.
Career Development
Develop valuable sales, recruitment, and customer service skills.
Meaningful Impact
Help students achieve their educational and career goals.
Professional Growth
Gain experience within a respected national organisation.
Supportive Environment
Work within a team focused on academic excellence and student success.
How to Apply
Interested candidates should submit their applications through the official Rosebank College careers platform before the closing date.
Documents Commonly Required
Updated CV
Certified ID Copy
Matric Certificate
Additional Qualifications
Contactable References
Application Deadline
📅 30 June 2026
10 Call Centre Agent Interview Questions and Answers
1. Tell us about yourself.
Answer: I am a motivated and customer-focused individual with sales experience and strong communication skills.
2. Why do you want to work for Rosebank College?
Answer: I want to help students achieve their educational goals while building my career within a respected institution.
3. What experience do you have in sales?
Answer: I have experience engaging customers, identifying needs, and promoting products or services.
4. How would you handle a hesitant prospective student?
Answer: I would listen carefully, understand their concerns, and provide relevant information to help them make an informed decision.
5. How do you deal with rejection?
Answer: I remain positive, learn from the experience, and focus on the next opportunity.
6. Why is customer service important?
Answer: Excellent customer service builds trust, improves satisfaction, and strengthens relationships.
7. Can you work under pressure?
Answer: Yes, I can manage multiple priorities while maintaining professionalism and productivity.
8. What are your strengths?
Answer: Communication, relationship building, sales ability, resilience, and time management.
9. How would you meet recruitment targets?
Answer: By remaining consistent, following up on leads, and providing excellent service throughout the recruitment process.
10. Why should Rosebank College hire you?
Answer: I am passionate about helping people, have sales experience, and possess strong communication and customer service skills.
Frequently Asked Questions
Is Matric required?
Yes. Grade 12 is a minimum requirement.
Is experience required?
Yes. Applicants should have at least one year of sales experience.
Is this a permanent position?
Yes. This is a permanent employment opportunity.
Where is the position based?
The role is located in Johannesburg, Gauteng.
Is a sales qualification required?
No, but a sales qualification will be advantageous.
Final Thoughts
The Rosebank College Call Centre Agent Vacancy 2026 provides an excellent opportunity for individuals who enjoy sales, communication, and helping students achieve their educational ambitions. Working within one of South Africa’s leading private education institutions offers valuable experience, professional development, and the opportunity to make a meaningful impact on the lives of future students.
Candidates who are motivated, customer-focused, and passionate about education are encouraged to apply before the closing date of 30 June 2026.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
