PEP is looking for a Sales Assistant to join its team at PEP Cell 4539 in Nkomo Village, Atteridgeville, Pretoria. This permanent retail opportunity is suitable for someone with Grade 12, good customer service skills and a passion for working in a fast-paced retail environment.
The successful candidate will assist customers, work on the till, manage stock, help reduce stock losses and maintain high store standards.
PEP employees are known as Dynamos. The company is looking for someone who is dynamic, helpful, hardworking and willing to take ownership of their responsibilities.
As a Sales Assistant, you will play an important role in ensuring that customers receive good service while helping the store achieve its sales and operational goals.
The job involves a combination of customer service, sales, stock management, cashier duties and general store maintenance.
Key Responsibilities
The successful candidate will be responsible for:
Customer Service and Sales
Providing exceptional customer service.
Assisting customers with their shopping needs.
Helping increase sales.
Maintaining a positive and professional attitude.
Ensuring customers have a good shopping experience.
Stock Management
Assisting with stock management.
Ensuring products are properly displayed.
Maintaining correct product pricing.
Supporting promotional activities.
Helping maintain the overall appearance of the store.
Reducing Stock Losses
Following store security procedures.
Following stock-handling procedures.
Helping create a responsible store culture.
Reporting concerns according to company procedures.
Cashier Duties
Operating the cash register.
Handling customer payments.
Following PEP’s cash-handling policies and procedures.
Ensuring accuracy when processing transactions.
Store Standards
Maintaining good housekeeping.
Following health and safety standards.
Helping maintain a clean and organised store.
Supporting the company’s low-cost culture by working efficiently and avoiding unnecessary waste.
Minimum Requirements
To apply for this position, applicants should have:
Grade 12 / Matric.
Proficiency in English.
Basic computer literacy.
A passion for retail and customer service.
Willingness to work retail hours.
Experience
Having 1–2 years of experience in a retail environment will be an advantage.
However, applicants who meet the other requirements may still consider applying.
Skills and Personal Attributes
PEP is looking for a candidate who demonstrates:
A passion for retail.
Good customer service skills.
Integrity and honesty.
A willingness to go the extra mile.
Good planning and organisational skills.
Ability to work as part of a team.
Ability to work under pressure.
Ability to work in a fast-paced environment.
Willingness to work retail hours.
Possible Interview Questions and Answers
1. Why do you want to work at PEP?
Example answer:
I am interested in working at PEP because I enjoy working with people and providing good customer service. I also enjoy fast-paced environments and believe that I can contribute to the team by being reliable, helpful and willing to learn.
2. How would you handle an unhappy customer?
Example answer:
I would remain calm and respectful and listen carefully to the customer’s concern. I would try to assist according to company procedures, and if I needed further assistance, I would ask my supervisor or manager for help.
3. What would you do if the store became very busy?
Example answer:
I would remain focused, work efficiently and prioritise customers while following the correct procedures. I understand that teamwork is important during busy periods, so I would also assist my colleagues where necessary.
4. What does good customer service mean to you?
Example answer:
Good customer service means treating every customer with respect, listening to their needs and assisting them in a friendly and efficient manner.
5. Are you willing to work weekends and public holidays?
Example answer:
Yes. I understand that retail stores operate according to different schedules, and I am willing to work retail hours when required.
6. What would you do if you noticed suspicious behaviour in the store?
Example answer:
I would follow company security procedures and report the matter to the appropriate supervisor or manager. I would avoid putting myself, customers or other employees in danger.
Frequently Asked Questions
Where is the job located?
The position is based at PEP Cell 4539, Nkomo Village, Atteridgeville, Pretoria.
How many positions are available?
There is one permanent position available.
Is Matric required?
Yes. Applicants must have Grade 12 / Matric.
Is retail experience compulsory?
The vacancy states that 1–2 years of retail experience will be an advantage. It is beneficial but is not listed as an absolute requirement.
Do I need computer skills?
Yes. Applicants should be computer literate.
Will I work on the till?
Yes. The role includes cash-register and customer payment responsibilities.
Will I need to work weekends?
The successful candidate must be willing to work retail hours, which may include weekends and other scheduled shifts.
What is the closing date?
Applications close on 24 August 2026.
What happens if I am not contacted?
If you do not hear from PEP within four weeks after the closing date, you should consider your application unsuccessful.
How to Improve Your Chances of Being Selected
Before applying, make sure your CV clearly highlights:
Your Grade 12 / Matric qualification.
Any retail or shop experience.
Customer service experience.
Cashier or till experience.
Computer skills.
Stock-handling experience.
Ability to work under pressure.
Ability to work as part of a team.
Important
PEP states that Internal Development Pool Candidates will receive preference, and the recruitment process follows Employment Equity guidelines.
How to Apply
Apply through the official PEP careers portal and search for the vacancy using:
Job Reference Number: PEP-3025
Closing Date: 24 August 2026
Apply early and ensure that your CV and contact details are up to date before submitting your application.
Nonhlanhla Ndlovu is the founder and publisher of EduFeeds, a South Africa–focused platform that shares verified learnerships, internships, bursaries, and job opportunities for young people and job seekers.
With a strong focus on helping South African youth access real career opportunities, Nonhlanhla researches and verifies programmes from official company sources and public announcements before publication. EduFeeds aims to simplify the application process by providing clear guidance, requirements, and practical tips to help applicants apply with confidence.
Nonhlanhla continues to monitor updates from SETAs, companies, and training providers to ensure information on Edu Feeds remains current and useful. She focuses on publishing timely and accurate opportunity updates for the South African youth employment market.
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